Customer Appointments Co-ordinator, Bath 6-7 months
2 days ago
REED Business Support Bath is seeking a Customer Appointments Co-ordinator for a Bath based business.
ASAP start
6-7 month contract (could be extended)
Monday - Friday, 37 hours
Hybrid (2 days home, 3 days office)
£27,431 (pro rata - 6-7 months)
The successful Customer Appointments Co-ordinator will have a proven background in Administration, Customer Service and Scheduling along with excellent IT skills. You will have the ability to switch from one system to another.
Typical duties include:
- Assisting customers with their queries and issues
- Responding to customers to ensure their enquiries are dealt with promptly Maintaining communication with customers until their issue is successfully resolved
- Communicating with customers about complaints to provide positive resolution, feeding back any learnings identified to your manager
- Liaising with colleagues to ensure customer commitments are achieved
- Provide a high-quality customer service to both customers and colleagues, resolving associated enquiries and requests promptly
- Ensuring all communications with customers are accurately recorded onto the company’s management systems in a timely manner
- Monitoring all communication channels and responding to queries in a timely manner
- Administering invoices
- Supporting other administrative colleagues as requested by the Senior Leaders
- Providing reports of activities, gathering information from managers, colleagues, files and IT systems
The ideal candidate should have:
- Evidence of providing high quality, customer focused services that deliver high levels of customer satisfaction
- Experience of scheduling appointments in a busy, every changing environment
- Evidence of providing administrative services within an organisation which deals with large volumes of varied transactions and a complex customer base
- Demonstrate a good level of numeracy, literacy and IT skills
If you would like to hear more about this brand new role please email me at with your up to date cv and click ‘apply’
-
Schools Liaison and Events Co-ordinator
4 months ago
Bath, United Kingdom Bath College Full time**Dual Campus, City Centre Bath and Somer Valley, Radstock** **Permanent contract, 37 hours per week, 52 weeks per year** We’re looking for a Schools Liaison and Events Co-ordinator to join our Marketing, Events & Business Development team at Bath College. Are you a confident communicator and skilled at inspiring young people? Do you have a passion for...
-
Customer Appointments Coordinator
3 days ago
Bath, Bath and North East Somerset, United Kingdom Reed Full timeCustomer Appointments Co-ordinator Job DescriptionReed Business Support Bath is seeking a skilled Customer Appointments Co-ordinator to join their team.Key Responsibilities:Provide exceptional customer service and support to clientsCoordinate appointments and schedules to ensure efficient use of resourcesCommunicate effectively with customers and colleagues...
-
Customer Appointments Coordinator
3 days ago
Bath, Bath and North East Somerset, United Kingdom Reed Full timeCustomer Appointments Co-ordinator Job DescriptionReed Business Support Bath is seeking a skilled Customer Appointments Co-ordinator to join their team.Key Responsibilities:Provide exceptional customer service and support to clientsCoordinate appointments and schedules to ensure efficient use of resourcesCommunicate effectively with customers and colleagues...
-
Customer Appointments Coordinator
2 days ago
Bath, Bath and North East Somerset, United Kingdom Reed Full timeCustomer Appointments Co-ordinator OpportunityReed Business Support Bath is seeking a skilled Customer Appointments Co-ordinator to join their team.Key Responsibilities:Provide exceptional customer service and support to clientsCoordinate appointments and schedules to ensure efficient use of resourcesCommunicate effectively with customers and colleagues to...
-
Customer Appointments Coordinator
2 days ago
Bath, Bath and North East Somerset, United Kingdom Reed Full timeCustomer Appointments Co-ordinator OpportunityReed Business Support Bath is seeking a skilled Customer Appointments Co-ordinator to join their team.Key Responsibilities:Provide exceptional customer service and support to clientsCoordinate appointments and schedules to ensure efficient use of resourcesCommunicate effectively with customers and colleagues to...
-
Community Co-ordinator
4 months ago
Bath, United Kingdom MHA Full time**Job reference** REQ022064 **Community Co-ordinator based at Stratton House, Bath**: **Job description** **Community Co-ordinator based at Stratton House, Bath** **Available Hours**: **Permanent - Full Time - 37.5 hours per week.** - Based on the values of the organisation, to create within all MHA Homes an environment in which staff and volunteers are...
-
Family Group Conference Co-ordinator
3 months ago
Bath, United Kingdom Bath & North East Somerset Council Full time**Hours: 26 per week** **Contract Type: Permanent** **Service Area: Children's Services & Education** **Department: Children & Young People Service** Bath and North East Somerset Council is currently seeking to recruit Family Group Conference Co-ordinators in their independent service which sits within the Family Support Plus team. The Family Group...
-
Service Desk Co-ordinator
4 months ago
Bath, United Kingdom Venn Group Full time**Public Sector Recruitment Solutions** **SERVICE DESK CO-ORDINATOR** **Reference**: 74907 **Location**: Bath **Hourly Rate**: £14.35 - £17.62 an hour via umbrella Venn Group are currently working with an NHS organisation in **Bath**, who are seeking an **IT Support Technician** to provide temporary support for up to 3 months. **This is a full-time...
-
Pathology Training Co-ordinator
5 months ago
Bath, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full timeThe Royal United Hospital Bath NHS Foundation Trust, on behalf of the West of England Pathology Network, are delighted to be recruiting a Pathology Network Education Trainer/Training Co-ordinator to support pathology training within the Trust and linking with the West of England Pathology Network. This is a brand-new post, supporting the commitment by Health...
-
Cat Care Bath
3 months ago
Bath, United Kingdom Bath Tails Full timeLooking for 2 responsible cat lovers to job share on a rota basis for breakfast and dinner time cat feeds in the Bath area 7 days a week. You would need to live in Bath and have a vehicle. **Responsibilities**: - Provide care for pets in the absence of their owners - Follow specific instructions provided by pet owners regarding feeding and medication -...
-
Clinic Co-ordinator
3 months ago
Bath, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time2x FTC 12 month contracts avaelable An exciting opportunity has arisen to join our established and friendly Outpatient Booking Team at the Royal United Hospital in Bath. If you have great customer service, excellent interpersonal and organizational skills this could be the role for you! You will be part of the team booking and rescheduling department...
-
Bartender - Bath
6 days ago
Bath, United Kingdom Hotel Indigo Bath Full timeBartender - Bath Bartender 24960 per annum Hotel Indigo Bath, Bath Set in a beautiful honey coloured Georgian terrace is the boutique Hotel Indigo Bath. Grade one listed our building is steeped in history and sits in the peaceful street of South Parade, just steps away from the centre of Bath....
-
Bartender - Bath
6 days ago
Bath, United Kingdom Hotel Indigo Bath Full timeBartender - Bath Bartender 24960 per annum Hotel Indigo Bath, Bath Set in a beautiful honey coloured Georgian terrace is the boutique Hotel Indigo Bath. Grade one listed our building is steeped in history and sits in the peaceful street of South Parade, just steps away from the centre of Bath....
-
Clinic Co-ordinator
3 months ago
Bath, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time1 Full Time Permanent Role available and 2 Full Time 12 months Fixed Term Role An exciting opportunity has arisen to join our established and friendly Outpatient Booking Team at the Royal United Hospital in Bath. If you have great customer service, excellent interpersonal and organizational skills this could be the role for you! You will be part of the team...
-
Clinic Co-ordinator
4 months ago
Bath, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time1 Full Time Permanent Role available and1 Full Time 12 months Fixed Term Role An exciting opportunity has arisen to join our established and friendly Outpatient Booking Team at the Royal United Hospital in Bath. If you have great customer service, excellent interpersonal and organizational skills this could be the role for you! You will be part of the team...
-
Clinic Co-ordinator
2 months ago
Bath, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full timeJob summary An exciting opportunity has arisen to join our established and friendly Outpatient Booking Team at the Royal United Hospital in Bath. If you have great customer service, excellent interpersonal and organizational skills this could be the role for you! You will be part of the team booking and rescheduling department specific Outpatient...
-
Team Support Co-ordinator
3 months ago
Bath, United Kingdom HCRG Care Group Full timeJob Introduction We are looking for an enthusiastic Team Support Co-ordinator to join our Bladder and Bowel Team! **You will work closely with our welcoming team of specialist nurses, providing exceptional, consistent levels of secretarial and administrative support to the service, supporting our nurses to achieve an outstanding community Bladder & Bowel...
-
Cat (And Small Animal) Care Bath
3 months ago
Bath, United Kingdom Bath Tails Full time** A COVER NOTE WITH A FEW DETAILS ABOUT YOURSELF, YOUR CURRENT SITUATION AND YOUR AVAILABILITY IS REQUIRED PLEASE** Looking for a **practical, hard-working, responsible and responsible** animal lover (who doesn't mind early starts!) to **job share **on a '7 days on, 7 days off' rota basis for breakfast and dinner time cat feeds in the Bath area. Between...
-
Facilities Co-ordinator
4 months ago
Bath, United Kingdom National Trust Full timeWe are looking for a Facilities Co-ordinator to assist with the management of services, facilities and compliance systems at Bath Assembly Rooms. What it's like to work here:Bath Assembly Rooms are a significant part of the World Heritage Site of Bath. They are described in the Statement of Outstanding Universal Value and are Grade I listed. Though owned by...
-
Disclosure Co-ordinator
5 months ago
Bath, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full timeWe have an exciting opportunity for a highly motivated, flexible and enthusiastic person to support the Legal Services team as Disclosure Co-ordinator at the Royal United Hospital NHS Foundation Trust. This is a part time role, working specifically within the Legal Services Team. You will primarily be responsible for co-ordinating the requests for...