Customer Care Advisor Part-Time
4 weeks ago
Department: Customer Care
Reporting to: Customer Care Manager
Location: Warrington (Hybrid)
Contract: Permanent
Hours: 25 hours (Part-time) 09:30-14:30 Mon-Fri.
Date: May 2024
Salary: £23,482.11 (Pro-rota)
Are you passionate about making a positive impact on people's lives? Do you thrive in a dynamic and fast-paced environment? If so, we have the perfect opportunity for you Join our team as a Customer Care Advisor and embark on a fulfilling journey where your skills, dedication, and passion for customer satisfaction will be the driving force behind your success. Full training will be provided.
You should be a well presented individual and will be able to work extended hours during peak periods as required.
GFS has been trading since 2001 and is the UK's leading carrier management company, we work with brands such as Molton Brown, Mamas & Papas and Dune Shoes amongst others. During our 20+ years of operation GFS has developed an obsession for driving carrier performance for the benefit of our customers. We have exciting growth plans, providing real opportunity for career progression.
Main areas of responsibility
- Call Handling within timeframes set out within the KPI's;
- Action of emails in a prompt manner in timeframes set out within the KPI's;
- Booking of collections; tracking of collections; within the timeframes set out in the KPI's;
- Raising tickets in the agreed timeframes set out in the KPI's;
- Resolving tickets in the agreed timeframes set out in the KPI's;
- Tracking of consignments;
- Pass all customer escalations to the Customer Services Manager in a prompt manner;
- Ensures that the company satisfies both its internal and external customer needs;
- Pass all customer complaints to the Customer Services Manager in a prompt manner;
Education & Experience
Essential:
- Self- Motivated, ambition to succeed, motivational;
- Experience within a customer service/call center environment;
- Ability to communicate and influence suppliers to deliver a premium service
Desirable:
- Experience in the parcel industry
Personal:
- Strong ability to impact and influence;
- Excellent interpersonal understanding;
- Excellent communication skills;
- Listens to and values the opinions of others;
- High level of integrity, trust and respect;
- Ability to make decisions;
- Good problem solving skills;
- Approachable, adaptable and flexible;
- Challenges assumptions and encourages change;
- Positive 'can-do' approach
-
Customer Care Advisor
1 week ago
Warrington, United Kingdom Global Freight Solution Full timeDepartment: Customer CareReporting to: Customer Care ManagerLocation: Warrington (Hybrid)Contract: Permanent Hours: 25 hours (Part-time) 09:30-14:30 Mon-Fri.Date: May 2024Salary: £23,482.11 (Pro-rota)Are you passionate about making a positive impact on people's lives? Do you thrive in a...
-
Customer Care Advisor
1 month ago
Warrington, United Kingdom Global Freight Solutions Full timeDepartment: Customer CareReporting to: Customer Care ManagerLocation: Warrington (Hybrid)Contract: Permanent Hours: 25 hours (Part-time) 09:30-14:30...
-
Customer Care Advisor Part-Time
3 weeks ago
Warrington, Cheshire, United Kingdom Workingmums Full timeDepartment: Customer Care Reporting to: Customer Care Manager Location: Warrington (Hybrid) Contract: Permanent Hours: 25 hours (Part-time) 09:30-14:30 Mon-Fri. Date: May 2024 Salary: GBP23,482.11 (Pro-rota) Are you passionate about making a positive impact on people's lives? Do you thrive in a dynamic and fast-paced environment? If...
-
Customer Care Advisor
4 weeks ago
Warrington, Cheshire, United Kingdom Global Freight Solutions Full timeDepartment: Customer Care Reporting to: Customer Care Manager Location: Warrington (Hybrid) Contract: Permanent Hours: 25 hours (Part-time) 09:30-14:30 Mon-Fri. Date: May 2024 Salary: £23,482.11 (Pro-rota) Are you passionate about making a positive impact on people’s lives? Do you thrive in a dynamic and fast-paced environment? If so, we have the...
-
Customer Care Advisor
1 week ago
Warrington, United Kingdom Global Freight Solutions Full time**Department**:Customer Care** **Reporting to**:Customer Care Manager** **Location**:Warrington (Hybrid)** **Contract**:Permanent** **Hours**:25 hours (Part-time) 09:30-14:30 Mon-Fri.** **Date**:May 2024** **Salary**:£23,482.11 (Pro-Rota)** **Are you passionate about making a positive impact on people's lives? Do you thrive in a dynamic and...
-
Customer Service Advisor Part-time
3 weeks ago
Warrington, Cheshire, United Kingdom Workingmums Full timeDepartment: Customer Care Reporting to: Customer Care Manager Warrington (Hybrid) Contract: Permanent Hours: 25 hours (Part-time) 09:30-14:30 Mon-Fri. 11 (Pro-rota) Join our team as a Customer Care Advisor and embark on a fulfilling journey where your skills, dedication, and passion for customer satisfaction will be the driving force...
-
Customer Care
2 days ago
Warrington, United Kingdom Certas Energy UK Ltd Full time**We are looking for a Customer Service Advisor to join our National Accounts team, in our Birchwood head office in Warrington. This is a full-time permanent position working 37.5 hours per week Monday to Friday.** Working as part of our National Accounts Team, our Customer Service Advisors work in a fast paced environment and face different challenges...
-
Customer Care
3 weeks ago
Warrington, United Kingdom Certas Energy UK Ltd Full timeWe are looking for a Customer Service Advisor to join our National Accounts team, in our Birchwood head office in Warrington. This is a full-time permanent position working 37.5 hours per week Monday to Friday.Working as part of our National Accounts Team, our Customer Service Advisors work in a fast paced environment and face different challenges every...
-
Customer Care
1 week ago
Warrington, United Kingdom Certas Energy UK Ltd Full timeWe are looking for a Customer Service Advisor to join our National Accounts team, in our Birchwood head office in Warrington. This is a full-time permanent position working 37.5 hours per week Monday to Friday.Working as part of our National Accounts Team, our Customer Service Advisors work in a fast paced environment and face different challenges every...
-
Parts Advisor
1 month ago
Warrington, United Kingdom Perfect Placement Uk Ltd Full time**Parts Advisor in Warrington.** Our client is a Main Dealer in Warrington, who is looking to hire an experienced Parts Advisor for their team. Are you an experienced Parts Advisor in Warrington? Are you looking for a new role as a Parts Advisor in Warrington? Hours of work for this role as a Parts Advisor are full time, flexible. Working as part of a team...
-
Customer Service Advisor Part Time 1
3 weeks ago
Warrington, United Kingdom EE Full timeCustomer Service Advisor PART TIME 1 **Job Req ID**:30615**Posting Date**:4 Mar 2024**Function**:EE Contact Centres**Unit**:Consumer**Location**:Warrington Contact Centre, Warrington, United Kingdom**Salary**:23,504.00 pro rata**Where**: Warrington **Part Time Evenings**: Permanent **Hourly rate**: £12.05 rising to £12.34 after 9 months in role -...
-
Care Assistant
5 days ago
Warrington, United Kingdom Bridgewater Home Care Full timeWe have an excellent career opportunity for the role of **Home Care Assistant **to join our amazing team here at **Bridgewater Home Care** in the **Warrington** area to work on a bank contract. **Working times**: - ADHOC shifts to cover holidays and absences. - Morning 7am-11am (depending on location) - Lunches 11am-3pm (depending on location) - Teas...
-
Parts Advisor
7 days ago
Warrington, United Kingdom Perfect Placement Uk Ltd Full time**Parts Advisor inWarrington.** Our client is a car-dealership in Warrington, who is looking to hire an experienced Parts Advisor for their Automotive Team. Are you an experienced Parts Advisor in Warrington? Are you looking for a new role as a Parts Advisor in Warrington? Hours of work for this role as a Parts Advisor Are Our client is happy to talk...
-
Customer Service Advisor
3 weeks ago
Warrington, United Kingdom Uniting People Full time**Part-Time** **Days - No Evenings** **£10.90 per hours + Bonus** **Hours**: - Either 16 or 21 hours per week - 3 shift patterns to choose from - Works around school hours **As a Customer Service Advisor**: - You will be speaking to customers daily - Helping them with any issues they may have and aiming to resolve as quickly as possible - Taking...
-
Customer Advisor
1 week ago
Warrington, United Kingdom B&Q Full time**About the role** **Part time - 25 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm, 5 shifts per week** **£10.60 per hour** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll...
-
Parts Advisor
1 week ago
Warrington, United Kingdom Colin Pybus Recruitment Full time**Job Title: Parts Advisor** **Location: Woolston, Warrington, WA1 4RW** **Salary: Between £21,600-£25,000 (depending on experience) + bonus + benefits (listed below)** **Full Time and Permanent - 42 Hours a week - Monday to Friday - working alternate Saturdays** Our client is an independent car dealer group which operates a network of 61 car...
-
Parts Advisor
1 week ago
Warrington, United Kingdom Colin Pybus Recruitment Full time**Job Title: Parts Advisor** **Location: Woolston, Warrington, WA1 4RW** **Salary: Between £21,600-£25,000 (depending on experience) + bonus + benefits (listed below)** **Full Time and Permanent - 42 Hours a week - Monday to Friday - working alternate Saturdays** Our client is an independent car dealer group which operates a network of 61 car...
-
Parts Advisor
2 weeks ago
Warrington, United Kingdom Pybus Recruitment Full time**Job Title: Parts Advisor** **Location: Woolston, Warrington, WA1 4RW** **Salary: Between £21,600-£25,000 (depending on experience) + bonus + benefits (listed below)** **Full Time and Permanent - 42 Hours a week - Monday to Friday - working alternate Saturdays** Our client is an independent car dealer group that operates a network of 61 car dealership...
-
Parts Advisor
1 week ago
Warrington, United Kingdom Pybus Recruitment Full time**Job Title: Parts Advisor** **Location: Woolston, Warrington, WA1 4RW** **Salary: Between £21,600-£25,000 (depending on experience) + bonus + benefits (listed below)** **Full Time and Permanent - 42 Hours a week - Monday to Friday - working alternate Saturdays** Our client is an independent car dealer group that operates a network of 61 car dealership...
-
Parts Advisor
2 months ago
Warrington, United Kingdom warrington truck van ltd Full timeWarrington Truck and Van are a Commercial Vehicle and Trailer specialist supporting our customers with the highest levels of customer care and support from our dedicated workshops and breakdown technicians in and around Warrington Cheshire. Due to business development and rapid growth in this sector we are looking for a qualified HGV or LCV parts advisor to...