Customer Insights Manager

5 days ago


Leeds, United Kingdom Harnham Full time

Lead Customer Insight AnalystUp to £70,000 + bonusHybrid - Leeds (2x days per week) An industry-leading online healthcare provider is seeking a Customer Insight Lead to shape and deliver its customer insight strategy. Reporting to the Head of Customer Insight, you will manage a team of four analysts and drive data-led decision making across the organisation. Key Responsibilities:Own and deliver the customer insight strategy end-to-endLead LTV modelling and apply outcomes across the businessDrive RFM analysis and embed usage across teamsDevelop and implement customer segmentation for acquisition and retentionSupport strategic and financial planning through improved LTV and CPAUtilise research data, social listening, and wider insight methodologiesRun A/B testing and optimise campaign performanceCollaborate with Data Science to apply predictive models Required Skills & Experience:Strong, hands-on SQL capabilityExperience using or applying predictive modelsExperience leading or managing a team is requiredConfident communicator with strong stakeholder influenceAbility to present insights clearly and drive action Please note we cannot offer sponsorship.



  • Leeds, United Kingdom Harnham Full time

    Lead Customer Insight AnalystUp to £70,000 + bonusHybrid - Leeds (2x days per week) An industry-leading online healthcare provider is seeking a Customer Insight Lead to shape and deliver its customer insight strategy. Reporting to the Head of Customer Insight, you will manage a team of four analysts and drive data-led decision making across the...


  • Leeds, United Kingdom Harnham Full time

    Lead Insight AnalystUp to £70,000 + bonusHybrid - Leeds (2x days per week)An industry-leading online healthcare provider is seeking a Customer Insight Lead to shape and deliver its customer insight strategy. Reporting to the Head of Customer Insight, you will manage a team of four analysts and drive data-led decision making across the organisation.Key...


  • Leeds, United Kingdom Harnham Full time

    Lead Insight AnalystUp to £70,000 + bonusHybrid - Leeds (2x days per week)An industry-leading online healthcare provider is seeking a Customer Insight Lead to shape and deliver its customer insight strategy. Reporting to the Head of Customer Insight, you will manage a team of four analysts and drive data-led decision making across the organisation.Key...


  • Leeds, United Kingdom Harnham Full time

    Lead Customer Insight Analyst Up to £70,000 + bonus Hybrid - Leeds (2x days per week) An industry-leading online healthcare provider is seeking a Customer Insight Lead to shape and deliver its customer insight strategy. Reporting to the Head of Customer Insight, you will manage a team of four analysts and drive data-led decision making across the...


  • Leeds, United Kingdom Harnham Full time

    Lead Customer Insight Analyst Up to £70,000 + bonus Hybrid - Leeds (2x days per week) An industry-leading online healthcare provider is seeking a Customer Insight Lead to shape and deliver its customer insight strategy. Reporting to the Head of Customer Insight, you will manage a team of four analysts and drive data-led decision making across the...


  • Leeds, United Kingdom Harnham Full time

    Lead Customer Insight AnalystHave you got the right qualifications and skills for this job Find out below, and hit apply to be considered.Up to £70,000 + bonusHybrid - Leeds (2x days per week)An industry-leading online healthcare provider is seeking a Customer Insight Lead to shape and deliver its customer insight strategy. Reporting to the Head of Customer...


  • Leeds, United Kingdom Harnham Full time

    Lead Insight Analyst Up to £70,000 + bonus Hybrid - Leeds (2x days per week) An industry-leading online healthcare provider is seeking a Customer Insight Lead to shape and deliver its customer insight strategy. Reporting to the Head of Customer Insight, you will manage a team of four analysts and drive data-led decision making across the organisation. Key...


  • Leeds, United Kingdom Harnham Full time

    Lead Insight AnalystUp to £70,000 + bonusHybrid - Leeds (2x days per week)Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.An industry-leading online healthcare provider is seeking a Customer Insight Lead to shape and deliver its customer insight strategy. Reporting to...


  • Leeds, United Kingdom Harnham Full time

    2 days ago Be among the first 25 applicants This range is provided by Harnham. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Harnham An industry-leading online healthcare provider is seeking a Customer Insight Lead to shape and deliver its customer...


  • Leeds, United Kingdom Harnham Full time

    2 days ago Be among the first 25 applicantsThis range is provided by Harnham. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeDirect message the job poster from HarnhamAn industry-leading online healthcare provider is seeking a Customer Insight Lead to shape and deliver its customer insight...