Accommodation Officer

DescriptionWest Suffolk CouncilAddress:Bury St Edmunds Suffolk IP33 3YUSalary:29540 - 32597 per annum plus excellent employee benefits packageHours:37 hours per weekContract: Permanent. Required as soon as possibleReference:0516A home is more than just a roof over someones head it is where individuals and families find their security safety and stability. We are recruiting for a full time Accommodation Officer to help minimise the use and cost of temporary accommodation.What you will need:To meet the requirements of this role you must be able to provide a high quality responsive customer-focused housing management and lettings service for homeless households living in temporary accommodation.With a passion for collaborative multi agency working you will have excellent communication skills will be outcome focused a clear thinker a great motivator and a skilled and accomplished negotiator and problem solver. Full details of the role can be found in the job description which include the following:undertake regular visits and inspections to ensure that all of the temporary accommodation the council uses is being maintained in a good conditionwork proactively with contractors to ensure that temporary accommodation is repairedensure that a comprehensive up-to-date inventory and schedule of condition is maintained in relation to every property that is leased or owned by the councilensure that homeless households living in temporary accommodation are helped and encouraged to comply with their licence or tenancy conditions.Please refer to the job description and person specification fir full details of this exciting opportunity.Why work for us Our benefits include:holiday entitlement of 25 days increasing to 29 days after 5 years (pro rata if part time) plus bank holidays (with an option to buy up to 10 extra days each year subject to approval)generous pension scheme contribute between 5.5% and 6.8% (depending on your salary) and the council will contribute 26%life assurance a payment of three times your annual salaryflexible working options to enable work/life balanceagile working - ability to work in the office and from homeaccess to a unique employee benefits package which includes discounts and cashback on supermarkets high street shops holidays mobile phones electrical goods savings and loan schemes and many other products and servicessalary sacrifice benefits including Cycle to Work scheme Tusker Leased Car Scheme and SmartTech (buy the latest tech products interest free and repay through your monthly salary)rail and bus staff discountsa range ofHealth and Wellbeing initiatives including an employee assistance programmediscounted membership at Abbeycroft Leisure centresA culture of learning inspiring staff to focus on continuous learningmodern office accommodation.To find out moreFor an informal discussion and further information please call Laura Stevenson Team Leader Temporary Accommodation on or email or Vicky Taylor Accommodation Manager on or emailHow to applyTo apply please visitour websiteClosing date: 12 pm 21 December 2025.Interview date: 12 January 2026.West Suffolk Council has been rated in the top 10 district councils for climate action (Climate Scorecards 2023) and as a member of UK100 has demonstrated its commitment to a rapid transition to Net Zero with Clean Air in our communities. The council has declared a climate and biodiversity emergency and is committed to working towards net zero emissions by 2039.Required Experience:Unclear Seniority Key Skills Critical Care,Administrative Skills,Time Management,Report writing,Microsoft Office,Store Operations,Building Regulations,Telephone handling,Communication,Relationship Management,Service Operations,Store Management,Cleaning Services,Customer Relationship,Safety and Security Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 29540 - 32597