Aviation Claims Specialist

Company:MarshDescription:We are seeking an experienced Claims/Insurance professional to join our Aviation Claims Team at Marsh. This role will be based in Norwich. This is a hybrid role that has a requirement of working at least three days a week in the office.The Aviation team is highly specialist covering a range of claims within the following areas: Aerospace General Aviation Airlines Accident & Health and Space. The successful candidate will ideally have a background in claims and be looking to make the next step in their insurance career. As the worlds leading Broker you will have the opportunity to work on large complex global insurance contracts involving multiple insurers and high value insurance placements.Please note these are not call centre roles and are technical in nature.We will rely on you to:Receive handle and manage new claim notification subsequent updates and collection requests.Negotiate with Insurers/suppliers to achieve the most beneficial cost-effective settlement for ClientsReview and interpret policy wordings to obtain the best claims settlements for ClientsMeet agreed standards of accuracy service work volumes and other performance targets in line with bespoke Client SLAs.Handle and case manage claims and contribute to the satisfactory resolution of complex and/or contentious issues.What you need to have:Previous claims handling/insurance experience with either an Insurer or Broker.Strong attention to detail with a methodical and conscientious approach.Planning and organisational skills.Quick to take on-board new information which is technical in nature.Analytically minded with the ability to resolve complex queries.Excellent written and verbal communication skills.Good numeracy skills.Able to promote continuous improvement and respond positively to change.Good standard of education.What makes you stand out:For consideration for a more senior level position previous training coaching and mentoring experience together with prior experience of operating at a senior level would be ideal.CII qualifications or a willingness to study for and obtain.Why join our team:We help you be your best through professional development opportunities interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities.Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being.Marsh a business of Marsh McLennan (NYSE: MMC) is the worlds top insurance broker and risk advisor. Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses: Marsh Guy Carpenter Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background civil partnership status disability ethnic origin family duties gender orientation or expression gender reassignment marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments please contact us at Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.Required Experience:Unclear Seniority Key Skills Aviation Safety,Aircraft Maintenance,Time Management,Risk Management,Licensing Documentation,Organizational Skill,Cargo Operation Management,Aviation Training,Aircraft Operations,Communication,Legal & Compliance,Aircraft Control System,Aviation Management,Strategic Thinking Skills,Problem Solving Skills Employment Type : Full-Time Experience: years Vacancy: 1