Receptionist Customer Service

2 weeks ago


Royal Wootton Bassett, United Kingdom Frankly Recruitment Full time

A vibrant, friendly business centre in Wootton Bassett is looking for a customer service advisor to join them Based: Wootton Bassett Hours: 8.30am - 5pm 37.5/wk Salary: £23,500k PA Do you have hospitality or administration and customer service skills? If so this role could be for you What will I be doing?Opening and Closing of the business centre dailyOperate the reception area between 9am – 5pmWelcome visitors to the centre & notify the company they are visitingCollect, sort & distribute the post for all tenantsSign for and distribute deliveriesBe the first point of contact for all tenant enquiriesAnswer all telephone callsBe the focal point for all conference enquiries, bookings and invoicingShow potential clients around meeting rooms and officesKeep up to date CRM database (Operate) with sales information on all prospective and existing clientsManage the calendar and bookings for all meeting roomsAssist with billing and invoicing and all other necessary administration dutiesCoordinate the orders for conference suppliesService all meeting room bookings (set up & break down)Managing the centre's social media channelsYou will be self-motivated, hands-on and exceptionally friendly and welcoming. This role will suit an authentic, people person who enjoys solving problems and creating a fantastic working environment.  As you are the first point of contact for customers you will be well presented and professional. This role involves general administration so IT skills will need to be up to date too


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