Client Relationship Manager

1 day ago


Stretford, United Kingdom The Portfolio Group Full time

An amazing opportunity has become available for an exceptional Client Relationship Manager to join the industries leading EAP and OH provider, supporting over 80,000 organisations and 15 million lives across the UK & Ireland - dedicated to providing a high standard, wellbeing service and assistance programme to businesses and employees.

If you have background in Account Management, Retentions or Contract Renewal, we would LOVE to hear from you As a relationship manager, you will be responsible for your own portfolio of around 100 clients. You will develop and nurture your accounts to ensure client understanding and provide support with promotion through effective communication, while identifying further revenue opportunities.

Day to Day Responsibilities

  • Managing a portfolio of circa 100 key EAP and Occupational Health clients based across the UK and Ireland, but predominantly in central UK.
  • Proactive client relationship management to ensure that targets are achieved for contract retention levels and renewal of premiums issued.
  • Project management and delivery of new client implementation, to ensure the Health Assured offering is fully imbedded into key corporate clients.
  • Supporting with tender and bid exercises to represent the relationship management function.
  • Renewal negotiations via intermediary and direct clients, always demonstrating return on investment for clients.


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