Senior CRM Executive

1 month ago


Birmingham, United Kingdom Harnham Full time

Senior CRM Exectutive

Hybrid, 3 Days a week on-site (Monday-Wednesday)

Up to £35,000

The Company:

Working for the UK's largest retailer of motoring and cycling products and services. This role sits within the HMC team alongside 2 other teams. You will report into the CRM Manager.

The Role:

As a CRM Executive, you will be responsible for:

- Looking at the companies Loyalty experience and knowledge on the promotions

- Working closely with internal teams such as Trading

- The main focus is the membership communications, keeping customers updated with the latest promotions

- Communicating with stakeholders

- A/B testing experience

Skills/Requirements:

- Strong communication

- Organisational skills

- Customer experience

Interview Process:

1st Stage: Initial chat with the hiring manager

2nd Stage: Task and presentation


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