Customer Service Advisor

3 weeks ago


Wath upon Dearne, United Kingdom IMH Recruitment Full time

IMH Recruitment have a fantastic opportunity for experienced Customer Service Advisors to join our reputable client based in Wath Upon Dearne. Our client is a manufacturing and distribution retailer in Rotherham, who have a wide reach with offices based throughout the UK.Duties and Responsibilities: * Providing first point of contact resolution to customers * Handle customer enquiries * Provide support and product/ service information * Build relationship with customers * Liaising with couriers and customers regarding deliveries * Updating accounts * Using multiple systems an databases * Administration of orders * Complaints handling * Taking inbound callsRequired Skills * Problem Solving * Strong communication skills * Computer Literate * Call Handling Experience * Email Handling or Live Chat ExperienceHours and Pay * Tuesday - Saturday - 9am - 5:30pm * £12.18 per Hour (25,334.00 Annually). * Temp to perm role



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