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Client Care Administrator

3 months ago

Cirencester, United Kingdom HOORAY Recruitment Full time

Client Care Administrator 

Are you experienced in administration with a passion for customer service?  Would you like to work in specialist, high performing team? Is a hybrid model, with no set days important to you?

If the answer is yes to all of the above, then Hooray may have the role for you

Hooray are delighted to be supporting a leading professional services organisation in the recruitment for a Customer Care Administrator to join their team on a full-time temporary basis for two months. 

Benefits:

  • Free On-site parking
  • Hybrid working (2 days in office)
  • Heavily subsidised on-site canteen

As a Customer , you will:

  • Provide support to the Case Handlers 
  • Identify and collate data required for the investigation of client requests and some complaints 
  • Provide timely and suitable updates to clients
  • Log enquires and calls onto the system
  • Manage inbox and assign cases to case handlers 

To be a successful as a Customer Care Administrator, you will:

  • Be computer literate and able to use a variety of systems
  • Have basic data entry skills with excellent attention to detail
  • Be confident in using excel and in-house databases 
  • Be adaptable in your approach and able to manage a large caseload
  • Confident in liaising with a range of people

In return, my client is offering a salary of £12.00ph + above statutory holiday pay. Please note, this is a full-time, temporary position for 2 months.

If you are interested and have the relevant skills and experiences, please apply with an up to date copy of your CV and we promise to get back to you As champions of diversity and inclusion in the workplace, Hooray commit to reviewing every application we receive with complete fairness and equality. 

  • Hooray is acting as an agency on behalf of the client for this position.
  • Our purpose as a business is to pioneer ethical recruitment for a better working world.
  • Hooray is proud to be a corporate member of the REC, the recruitment industry's leading professional body.
  • DO YOU KNOW A COMPLAINTS ADMIN WHO MIGHT BE INTERESTED? EARN A £150 GIFT VOUCHER FOR ANY SUCCESSFUL REFERRAL *T&C's APPLY