Global Communications Manager

Position OverviewWe care about your career and are known for having the absolute best people in the industry. When you join us as global communications manager, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.This is a maternity cover position for 12 months starting 1st March 2026.What you'll getAs a global communications manager at Dorchester Collection, here are just some of the great benefits you will receive:Complimentary stays with breakfast included in all 10 Dorchester Collection hotels50% off at bars and restaurants within all of our Dorchester Collection hotels£750 Refer a friend bonus schemeWorld class development opportunitiesSocial events throughout the yearWorkday lunches in the form of a prepaid contactless cardSeason ticket loan and cycle to work schemeExclusive Access to a discount platform featuring 1000s of retailersPrivate medical insuranceCompetitive retirement schemeWhat you'll doUnder the direction of the global director of communications and partnerships and the head of communications, the global communications manager is responsible for driving worldwide awareness and recognition of the Dorchester Collection brand and its hotels through the creation and execution of integrated communications strategies. In this role, you will:Implement and execute the media relations strategy for Dorchester Collection by managing the flow of communication and dissemination globallyIncrease the awareness of the brand through the generation of engaging and compelling content, especially in key feeder marketsBrief and monitor the network of international communications agencies (UK, US, GCC, Brazil, China and Japan) to align on strategies and KPIsDay-to-day management of the global press office, including handling incoming opportunities from markets with no agency coverageAct as the guardian for aligned, omnichannel and on brand communications content to hotels' local communications teamsDevelopment of media briefing notes and Q&A documents for events and interview opportunitiesDraft editorial copy, media releases and backgroundersProof read content, Collect and LegendsOrganise and execute media interviews and events in key feeder markets (UK, US, Brazil, China and HK, Japan)Manage the relationships and collaborations with Dorchester Collection's interior designers, chefs and spa providersWork closely with the wider Dorchester Collection commercial team to ensure amplification of activations through communications effortsCollaborate and help manage current partners in the arts, sports, wellness, F&B and automotive sectors on activations to drive awareness to new and existing audiencesSupport the global director of communications and partnerships and head of communications in all the strategic and operational communications phases of new hotel openings and launchesLiaise with the Residences' owning companies on global media activities and sign off on all communication materialsOrganise and manage partner events and KOLs aligned to the target market strategy and work with internal stakeholdersLiaise closely with Dorchester Collection's global social media and people & culture teams to maximise media opportunities across key channels' editorial calendarsDeputise for the head of communications and social media executive when they are out of the officeTools and AnalyticsOversee Dorchester Collection's media centre and 'communications highlights' toolOwn and champion all communications tools, campaigns and cuttings e.g. CoverageBook, MuckRack. etc.Provide ongoing reporting and analysis on all communications metricsIncrease traffic to website through generation of backlinksEnsure analytical approach to media relations to optimise strategy and drive ROIImplement and oversee affiliate marketing and reportingWhat you'll bringAn ability to think creatively with a keen interest in luxury hospitality and travelExperience in leading and delivering media relations strategies, either client- or agency side, preferably at an international levelHighly developed organisational skills, with, experience in partnership campaigns and issue/crisis management an advantageExperience in managing communications agencies and media relationshipsKnowledge of communications tools, KPIs, reporting and analyticFluent English and superb creative copywriting and editing skillsAdvanced PowerPoint skills