Services Solution Architect

3 weeks ago

Crawley, United Kingdom Thales Full time
Location: Manor Royal Crawley, United Kingdom

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

THALES are looking to recruit an ambitious & driven Services Solution Architect to enable strategic as well as an operations level in the design of services, leading interdisciplinary design teams in the design and deployment of innovative services in the defence, business, consumer and public sector.

Location: Crawley

What can we offer you?

On offer is a competitive salary and benefits package, which includes;
  • Performance Related Bonus
  • Half day every Friday, usually finishing around 13:00pm
  • Pension Scheme
  • 28 days annual leave (Plus Bank Holidays)
  • Life Cover
  • 24/7 Employee Assistance Program and access to mental wellbeing app
  • Employee discount shopping schemes on major brands and retailers
  • Gym membership discounts

What will you deliver?
  • Own and deliver complex service solutions
  • Look for value creation outside the companies' boundaries and adopt the customer's perspective
  • Leading as service solution architect shaping opportunities with clients, capture leads, programme managers and bid teams in order to create a winning solution that supports the value proposition
  • Leading Thales service solutions in line with Chorus 2.0 PDCS whilst consulting and informing solution stakeholders throughout
  • Producing compelling proposal documentation, throughout full sales lifecycle, owning Chorus 2.0 8.1 PDCS elements of the prospect
  • Producing multiple level service solution architecture and associated processes using proven tools and best practice design techniques that align to the customers service requirements
  • Collaborate with Systems, Network and other Thales Solution Architects depending on the complexity of the solution to develop a robust service solution
  • Drawing on existing service lifecycle resources to contribute to the overall service solution - i.e. Lifecycle Modelling, ILS, Obsolescence Management
  • Ensuring best practice service transition is adhered to when testing and deploying products or systems into service delivery
  • Producing holistic service management documentation that can be understood by service delivery teams for in life support
  • Ensure knowledge transfer of the service solution is in place from conception of the bid into service delivery
  • Apply applicable aspects of governance and compliance in accordance with Thales Group/Thales UK policy and Chorus 2
  • Ensure that the risks and opportunities associated with the solutions are identified, communicated and, where practicable, mitigated
  • Ensure that any assumptions and dependencies associated with the solutions are identified, recorded and maintained
  • Develop good working relationships with Customers, Partners and Primes

Who are we looking for?
  • Service Design experience
  • Customer requirement capture and value benefit realisation experience
  • Technical background with an innovative approach
  • Integrated Logistic/Product Support experience
  • Good numerical skills
  • Great interpersonal skills, Confident in presenting
  • Previous Technical Team leadership

The successful candidate will need full Security Clearance (SC) -For more information and guidance please visit the UKSV website*

In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.

Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.

Great journeys start here, apply now

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