Customer Issue Resolution Specialist
3 weeks ago
Customer Issue Resolution RepresentativeContract (Inside IR35, Umbrella Company) Salary - £18.12 per hour 40 hours per weekYour responsibilities in the roleResponsible for managing all Customer Issue Resolution processes in the respective region.Alignment to North Europe & Global CIR process.Driving resolution of disputes and complaints, including credit & collection tasks.Interacting with customers and other functions in the region and COE as appropriate.To develop and maintain strong working partnerships with all stakeholders within BSO, the business, GSC, CoE and Supply Chain.Complaint & case management through SFDC, SAPDrive strong inclusive team working patterns to achieve CIR targets through Tier processSkills, experience and key capabilitiesPrimary contacts are external and internal, excellent interpersonal & communication skills are essential.Demonstrate ability to influence customers, negotiate payment plans and turn issues into positive interactions.Working knowledge of Customer Issue Resolution and/or Credit & Collections theories and practices.Ability to prioritise workloads.Experienced user of Sales Force, SAP or equivalent order management or finance systems preferableAccurate, numerate and able to demonstrate basic service to internal clients, be able to respond to questions relating to the work performed. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy
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Customer Issue Resolution Specialist
3 weeks ago
Loughborough, Leicestershire, United Kingdom ECS Resource Group Ltd Full timeCustomer Issue Resolution Representative Contract (Inside IR35, Umbrella Company) Salary - £18.12 per hour 40 hours per week Your responsibilities in the role Responsible for managing all Customer Issue Resolution processes in the respective region. Alignment to North Europe & Global CIR process. Driving resolution of disputes and complaints,...
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Sr Product Stewardship Specialist
4 weeks ago
Loughborough, United Kingdom Thermo Fisher Scientific Full time**Job Title**: Sr Product Stewardship Specialist **Req #**:229367BR **Location/Division Specific Information** Heysham, UK (On Site) | Laboratory Chemicals Division Relocation within the UK may be considered **Discover Impactful Work** The Regulatory Affairs Specialist is primarily responsible for ensuring compliance of the Laboratory Chemicals...
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Complaints Specialist
3 weeks ago
Loughborough, Leicestershire, United Kingdom ECS Resource Group Ltd Full timeContract (Inside IR35, Umbrella Company) 12 per hour 40 hours per week Driving resolution of disputes and complaints, including credit & collection tasks. Complaint & case management through SFDC, SAP Working knowledge of Customer Issue Resolution and/or Credit & Collections theories and practices. Experienced user of Sales Force, SAP or...
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Customer Success Executive
4 weeks ago
Loughborough, United Kingdom NeoTimber Full time**NeoTimber® Customer Sales Assistant** Are you passionate about delivering excellent customer service? Do you consistently pay meticulous attention to detail? Do you relish the challenge of being a key part of a growing business? If so, a role as a customer sales assistant at NeoTimber**®** may be your perfect opportunity. **About NeoTimber**®** A...
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Customer Service Advisor
4 weeks ago
Loughborough, United Kingdom Driving Talent Limited Full timeDriving Talent are recruiting for a permanent customer service advisor to join our valued and established client in Shepshed. Our client is a huge company with over 150 years of history, they are one of the leading manufacturers in their trade. Working hours would be from 08:00am-17:00pm or 08:30am-17:30pm with an hour break, 40 hours a week You'd also be...
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Customer Service Specialist I
7 days ago
Loughborough, United Kingdom Thermo Fisher Scientific Full timeThis position is in the International Sales Export Team based on our site in Loughborough. We supply our customers across Eastern Europe, Middle East and Africa with a huge range of scientific products and services. **What will you do !** - Working alongside Export sales team to provide exceptional customer service, for customers in the EEMEA region....
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Customer Fulfillment Manager
3 weeks ago
Loughborough, Leicestershire, United Kingdom GE Aviation Full timeJob Description Summary As a Customer Fulfillment Manager you will be responsible for facilitating transactions, producing, assembling and delivering replacement/ repair parts and equipment as part of a Services agreement or order. This position includes activities such as processing transactions, managing processes, material management, site operations,...
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Customer Success Leader
3 weeks ago
Loughborough, United Kingdom The Access Group Full timeAbout UsJoin the Access Family and see how we make software ideas become a reality!Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow.We are the number one UK headquartered software provider in the UK...
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Customer Success Leader
3 weeks ago
Loughborough, United Kingdom The Access Group Full timeAbout Us Join the Access Family and see how we make software ideas become a reality! Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow. We are the number one UK headquartered software provider in the...
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Customer Success Leader
3 weeks ago
Loughborough, United Kingdom The Access Group Full timeAbout UsJoin the Access Family and see how we make software ideas become a reality!Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow.We are the number one UK headquartered software provider in the UK...
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Customer Success Leader
3 weeks ago
Loughborough, United Kingdom The Access Group Full timeAbout UsJoin the Access Family and see how we make software ideas become a reality!Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow.We are the number one UK headquartered software provider in the UK...
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Customer Success Leader
1 week ago
Loughborough, United Kingdom The Access Group Full timeJob DescriptionAbout UsJoin the Access Family and see how we make software ideas become a reality!Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow.We are the number one UK headquartered software...
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Customer Success Leader
3 weeks ago
Loughborough, United Kingdom The Access Group Full timeAbout UsJoin the Access Family and see how we make software ideas become a reality!Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow.We are the number one UK headquartered software provider in the UK...
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Regulatory / Environmental Specialist
5 days ago
Loughborough, United Kingdom Adecco UK Full timeWe are looking to recruit an Regulatory / Environmental Specialist to join our team in Lough-borough on a 6 month contract with the possibility for extension. **Pay rate of £153.80 per day** **Working Hours - Monday to Friday - 37.5 hours per week** **Remote Working - Will be required to attend site 1 day a month** **Duties** - Work with the commercial...
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Customer Success Manager
4 weeks ago
Loughborough, United Kingdom The Access Group Full time**Customer Success Manager** Join the Access Family and see how we make software ideas become a reality! Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow. We are the number one UK headquartered...
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Customer Success Leader
6 days ago
Loughborough, Leicestershire, United Kingdom The Access Group Full timeJob Description About Us Join the Access Family and see how we make software ideas become a reality! Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow. We are the number one UK...
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Customer Success Leader
3 weeks ago
Loughborough, Leicestershire, United Kingdom The Access Group Full timeAbout Us Join the Access Family and see how we make software ideas become a reality! Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow. We are the number one UK headquartered software...
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Customer Success Leader
3 weeks ago
Loughborough, Leicestershire, United Kingdom The Access Group Full timeAbout Us Join the Access Family and see how we make software ideas become a reality! Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow. We are the number one UK headquartered software...
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Warehouse Operative in Billingham
3 weeks ago
Loughborough, United Kingdom Thermo Fisher Scientific Full timeThis position is focused on service delivery excellence for UnityTM Lab Services which will in turn enable our Customers to concentrate on providing solutions to the worldwide community What will you do? Warehouse/Stockroom Inventory Management Stockroom / POU management, dispensing of product, and direction / coordination of affiliated stockroom...
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Sales Administrator
4 weeks ago
Loughborough, United Kingdom Macildowie Recruitment and Retention Full timeTHE OPPORTUNITY: Macildowie are currently looking for a Sales Administrator for a well established business based in Loughborough.You will be working in the Sales Order Processing Team assisting our Customers with Product Information, Stock Availability, Pricing and Processing the Sales Orders received.Providing the Customers with Product Information is done...