Sales Assistant

1 day ago

Croydon, United Kingdom H&T Group Ltd Full time

Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference?If so, we'd love to hear from you.At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers.We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.💷 Salary: Starting rate £13.03 per hour (£25,407 per annum), increasing to £13.69 once full training has been completed (Includes London Weighting Allowance)*📍 Location: Croydon East🕒 Job Type: Full Time - 37.5hrsFlexibility: Full flexibility from Monday to Sunday is requiredThe opportunity to earn up to £2,000 extra each year in discretionary bonuses, which are based on performance against key KPIs.About The RoleAs a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome.You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn.We'll provide full training and support to help you build confidence and succeed in a fast-paced environment where no two days are ever the same.Key ResponsibilitiesDeliver exceptional customer service with a friendly and professional approachAssist customers with a range of services including pawnbroking, retail sales, and financial productsMaintain high standards of compliance and store presentationWork collaboratively with your team to exceed targetsHandle transactions accurately and securelyMultilingual skills are a bonus – due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not requiredStore Colleague Job DescriptionClick here to view the full Job Description.Watch our short video on a day in the life of a H&T store to see what it's like to work at H&T .A DAY IN THE LIFE OF A H&T STORE What We Offer At H&T, we’re proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you’ll receive full training and ongoing development to support your growth, with clear pathways for career progression. We recognise and reward your commitment too with a salary increase upon successful completion of your training, and 94% of our store colleagues reach the next salary stage within 15 months of joining us.BenefitsWe foster a supportive and inclusive team environment where your contributions are genuinely valued. Your wellbeing is important to us, which is why our benefits include:30 days of holiday (including bank holidays), rising to 33 days with length of serviceFlexibility to buy or sell holiday days to suit your lifestyleAccess to a private healthcare planCycle to work scheme and season ticket loansPreferential currency exchange ratesGenerous staff discounts – up to 25% off jewellery and high-end watchesIncentive schemes to reward your achievementsExclusive discounts at leading retailers via our employee perks portalReady to join a company that puts people first?Apply today and start your journey with H&T - where your contribution truly matters to us, our customers and our local communities.

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