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Receptionist

4 months ago

Central London, United Kingdom Angela Mortimer Plc - International Division Full time

Receptionist

For a Members Club based in the West End 

Shift patterns 

 

 

The role:

  • Shift patterns (6.15am-12.45pm, 9.30am-5.30pm, 2.45pm-9.15pm)
  • Provide a warm, polite and courteous greeting and check in to all members and patients
  • Handle all enquires via phone, email and face to face with a professional manner
  • Schedule all appointments, send out appointment confirmations and communicate with all relevant parties
  • Liaise with other departments to ensure a smooth journey for all members and patients
  • Register all new members on the members database
  • Ensure all services and products are paid for according to correct membership category
  • Ensure adequate merchandise stock levels and replenish when necessary
  • Ensure the ground floor areas are clean and tidy at all times
  • Produce end of day accounts reports and reports to chase outstanding payments
  • Open and/or close up the clinic and adhere to all opening and closures procedures efficiently and effectively

 

 

The ideal candidate:

  • Previous experience in a front of house/ receptionist role, ideally in luxury hotels, members clubs, restaurants or galleries
  • Client facing
  • Confident and engaging
  • Excellent communication skills
  • Ability to efficiently manage a varied and busy workload