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Business Development Support Manager
4 months ago
The Business Support Manager to oversees the administrative functions within a business, ensuring smooth operations and effective support to various departments.
Responsibilities
- Manage and coordinate administrative procedures and systems.
- Develop and implement office policies and procedures.
- Monitor and maintain office supplies inventory.
- Handle correspondence, complaints, and queries.
- Organize and schedule meetings and appointments.
- Support budgeting and bookkeeping procedures.
- Create and update records and databases.
- Supervise administrative staff and divide responsibilities to ensure performance.
- Manage agendas/travel arrangements/appointments etc. for the upper management.
- Support budgeting and bookkeeping procedures.
- Handle incoming sales inquiries via phone, email, or in-person visits.
- Process sales orders accurately and efficiently.
- Coordinate with sales representatives to provide necessary support and information.
- Resolve customer complaints or concerns in a timely manner.
- Maintain and update customer databases.
- Generate sales reports and analyze sales data.
- Coordinate with marketing department for promotional activities and campaigns.
- Liaise with other departments to ensure timely delivery of products/services.
- Provide administrative support to the sales team, including scheduling appointments and preparing sales materials.
Qualifications
- Proven experience as an Administration Manager or similar managerial role.
- Solid knowledge of office procedures.
- Experience with office management software like MS Office (MS Excel, MS Word, and MS Outlook, in particular).
- Strong organizational and planning skills.
- Excellent written and verbal communication skills.
- Attention to detail and problem-solving skills.
- Ability to multitask and prioritize daily workload.
- Leadership skills and ability to manage a team.
- Bachelor’s degree in Business Administration or relevant field.
Job Type: Full-time
Schedule: Working days/hours: 40 hours within a 5 to 6-day week
