Account Manager

The RoleJOB TITLE: Account ManagerBASE LOCATION: Bellshill (hybrid)SALARY: Circa 45K DOE Uncapped Commission WORKING PATTERN: Permanent I Full-time (35 hours per week)ROLE PURPOSE:Kick ICT is looking for a driven Account Manager to nurture and grow relationships with our existing clients. If you thrive on building trust spotting opportunities and delivering value this is your chance to join a fast-paced client-focused team at the heart of the Microsoft technology ecosystem.Key Responsibilities Own a portfolio of clients in our Technical Services & Infrastructure division. Deep dive into each clients business to uncover growth opportunities. Be the trusted advisorhandling queries resolving issues and ensuring satisfaction. Collaborate with technical experts to deliver seamless service and solutions. Drive cross-sell and up-sell across cloud networking cyber security and managed support. Lead client reviews build account plans and forecast growth. Keep CRM records sharp and up to date. Smash revenue retention and growth targets. Represent Kick at industry events and partner forums. What do I need Proven experience in account management within IT services or infrastructure. Strong knowledge of Microsoft Azure/M365 networking cyber security and managed IT services. Excellent communication skills and the ability to build trusted relationships. Commercial mindset with a consultative value-led approach to sales. Team player who collaborates to deliver customer success. Organised detail-oriented and able to juggle multiple accounts. Target-driven proactive and passionate about growth. Kick ICT GroupKick ICT Group is one of the fastest growing providers of IT Services in the UK with a talented and highly skilled team that provide outstanding service and value to our customers.We pride ourselves on our commitment to providing outstanding IT solutions services and support. Yet we believe that its how we work with people that is most important to us.Kick ICT are proud to be one of the few Microsoft Partners in the UK to hold all six of Microsofts industry recognised Solutions Partner designations. While these designations are technical in nature they also speak to something bigger: our ongoing investment in the knowledge tools and people needed to deliver outstanding service and support.Why join KickAt Kick our culture is built on a foundation of collaboration innovation and respect. We foster an environment where every team member feels valued and empowered to contribute their unique perspectives and skills. Our commitment to continuous learning and development ensures that our team stays at the forefront of technological advancements.We believe in maintaining a healthy work-life balance encouraging creativity and celebrating our successes together. Our open and inclusive atmosphere promotes teamwork and drives us to achieve our collective goals.Because a stronger team is an inclusive one. We believe diverse perspectives make for better ideas stronger collaboration and more innovative outcomes. Were building a culture where everyone feels heard valued and empowered to thrive no matter their background identity or experience.Benefits 30 days holiday rising by 1 day per year after 2 years service (prorated for part-time employees) An additional days annual leave for your birthday which can be taken within your birthday month Private healthcare with access to 24/7 Digital GP and gym discounts Salary sacrifice pension scheme Life insurance up to 2x your salary in the event that the worst should happen Enhanced maternity paternity and adoption leave Access to discount of up to 47% on childcare costs throughout our partnership with Yellownest Cycle to work scheme Access to our BHN Benefits portal which provides the below; Home & Tech scheme to purchase items from Currys and/or Ikea retail discounts from over 100 high street stores bYond cashback card Social events throughout the year Eligibility to receive 500 reward as part of our Excellence Award scheme Discounted access to LivingWell Health Club (Bellshill) Access to wellbeing support through our external partners including support with your financial wellbeing Opportunity to take part in company sponsored volunteering days throughout the year to give back to the local community Required Experience:Manager Key Skills Business Development,Cement Plant,Business Support,Data Analysis,ASP Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 30 - 45