Customer Operations Manager

We're looking for a Customer Operations Manager to lead our customer service operations at NIE Networks. This role will oversee key teams including our Contact Centre, Vulnerable Customer Team, Digital Contact Team, CNS Team, and Customer Engagement & Administration.You'll drive efficiency, optimise service delivery, and ensure compliance with regulatory...

We’re looking for a Customer Operations Manager to lead our customer service operations at NIE Networks. This role will oversee key teams including our Contact Centre, Vulnerable Customer Team, Digital Contact Team, CNS Team, and Customer Engagement & Administration.You’ll drive efficiency, optimise service delivery, and ensure compliance with regulatory...

We’re looking for a Customer Operations Manager to lead our customer service operations at NIE Networks. This role will oversee key teams including our Contact Centre, Vulnerable Customer Team, Digital Contact Team, CNS Team, and Customer Engagement & Administration.You’ll drive efficiency, optimise service delivery, and ensure compliance with regulatory...

We're looking for a Customer Operations Manager to lead our customer service operations at NIE Networks. This role will oversee key teams including our Contact Centre, Vulnerable Customer Team, Digital Contact Team, CNS Team, and Customer Engagement & Administration.You'll drive efficiency, optimise service delivery, and ensure compliance with regulatory...

Role Overview We’re looking for a Customer Operations Manager to lead our customer service operations at NIE Networks. This role will oversee key teams including our Contact Centre, Vulnerable Customer Team, Digital Contact Team, CNS Team, and Customer Engagement & Administration. You’ll drive efficiency, optimise service delivery, and ensure compliance...

General information Reference Publication end date /12/2025 Job TitleCustomer Operations Manger Contractual hours37.00 LocationNORTHERN IRELAND, Craigavon, CraigavonCandidate criteria Shortlisting CriteriaThe successful candidate must demonstrate:• A minimum of 5 years' experience in customer service, with a proven track record of delivering...

We’re looking for a Customer Operations Manager to lead our customer service operations at NIE Networks. This role will oversee key teams including our Contact Centre, Vulnerable Customer Team, Digital Contact Team, CNS Team, and Customer Engagement & Administration. You’ll drive efficiency, optimise service delivery, and ensure compliance with...

**Where**: Mitie | 1st Floor, Unit 9 Silverwood Business Park, 70 Silverwood Road, Lurgan, Craigavon, County Armagh, BT66 6SY, UK **When**: We're looking to get the right person in to the team ASAP **Hours**:40hrs per week, working 5 shifts between Mon - Sun. Operational hour are Mon - Fri 0800-1800, Sat 0900-1700 and/or Sun 1000-1600. **Salary**: £10.50...

A leading energy provider in Craigavon is seeking a Customer Operations Manager to lead its customer service operations. The successful candidate will oversee teams such as the Contact Centre and Vulnerable Customer Team, drive efficiency, optimise service delivery, and ensure compliance with regulatory standards. The role focuses on enhancing the customer...

Customer Support Operator BMW Main Duties - Managing high levels of incoming calls - Follow correct procedures to ensure correct redirection of calls and providing relevant details as part of call transfer - Work as part of a team, communicating effectively with team members and others. - To undertake additional duties in line with management requests as...