Regional Business Development Manager

The Company

Scendea is an international product development and regulatory consulting group delivering market-leading scientific expertise & regulatory solutions, to advance healthcare innovation worldwide. We are passionate about delivering strategic and operational support to clients, with a strong commitment to problem-solving and redefining customer service. Our aim is to streamline the product development process, reduce time-to-market, and minimise overall development costs.

With a current team of over 50 staff based in the UK, Netherlands, Australia, and the US, Scendea is undergoing a period of significant growth. The addition of new office locations and service lines is facilitating the delivery of expert global regulatory consulting services to our rapidly growing client base. Notably, Scendea's presence in the Netherlands, contributes to this expansion in Europe.

The Role

Scendea is seeking a high-performing, self-motivated Regional Business Development Manager, based in the UK, for the UK & Nordic regions. Successful candidates will demonstrate an excellent track record of success in a Life Sciences environment. The role will report to the CBO to develop new sales opportunities and deliver prospective clients for product development and regulatory strategy services. Scendea believes that a successful salesperson establishes strong connections with new clients, understands, and helps define client requirements, and builds long-lasting, customer-focused relationships.

As the Regional Business Development Manager, it will be your responsibility to penetrate new target accounts, owning and hitting/exceeding annual sales targets within your assigned territory as an individual contributor. Experience and competence in selling consulting services or solutions to the Life Sciences industry is strongly preferred.

Our ideal candidate is someone with a good working knowledge of the therapeutic product development process from early development to market approval and a strong understanding of the context of how regulatory strategy informs development.

Key Objectives

• Develop and execute strategic plans to achieve sales targets and expand the customer base in conjunction with Scendea's sales strategy.
• Build C-level relationships within new clients, acting as the primary point of contact between key clients and internal teams.
• Develop a thorough understanding of the key needs, challenges, and requirements of prospective clients, and prepare/present customised proposals as needed, with the support of the wider team.
• Work closely with internal stakeholders on applicable planning and performance reporting requirements.
• Maintain records and up-to-date client information on all prospects, target accounts, and new clients through the CRM tool.
• Manage existing Scendea client relationships within your region and as needed, be a strong steward/advocate for Scendea within our existing client base.
• Maintain and develop the highest standards of client relations and engagement.
• Ensure revenues are in line with company objectives/targets.
• Provide frequent reports on account progress, goals, and forecasts to Scendea leadership.
• Negotiate contracts/SOWs with new clients and ensure Scendea can meet established deadlines for the fulfilment of each client's long-term goals.
• Identify industry-specific landscapes and trends and use this intelligence to inform and build differentiation into marketing and proposal collateral.
• Collaborate with Scendea's internal operational team to ensure new business/projects have a successful handover and client satisfaction.
• Under limited supervision, plan, implement and manage agreed sales. programs/initiatives/events and conferences for Scendea, within the UK and Nordics regions.
• Approximately 50% of time to be spent undertaking routine business travel across the UK and Nordics regions for conferences and client visits, with additional European or global travel as required by the business.

Location & Reporting Structure

• The role will be affiliated to our UK office in Bishop's Stortford and candidates must be based in the UK.
• The position is hybrid, involving UK, European and international travel to conferences and client meetings.
• The selected candidate will report directly to the Chief Business Officer.

Skills and Experience

• At least 5 years’ experience working in or selling to the Life Sciences industry, preferably in either Pharma/Biotech or Consulting/CRO/CDMO sectors.
• Minimum qualification includes a Bachelor’s degree in a relevant field of Life Sciences or Engineering, with an additional business/marketing qualification considered advantageous.
• Be proficient in English spoken and written word.
• To be successful, you should be proficient in building lasting strategic relationships with clients, particularly at Senior Level, and be comfortable discussing a range of topics including technical, regulatory, industry and business.
• Demonstrated ability and proficiency are required in identifying, managing, and closing new business opportunities encompassing lead generation, contract agreement, and resolution of key customer challenges.
• The ability to manage and serve multiple accounts, without compromising on the quality of services provided, is essential.
• Additionally, you must demonstrate a proven capability to understand client needs and build practical solutions to address them, including effective management of client scoping meetings.
• You must be a proactive, self-motivated and highly flexible individual with excellent written and verbal communication skills.
• You should have strong negotiation, leadership, and interpersonal skills.
• Proficient in effectively managing budgets and timelines.
• Experienced and proficient in working with MS Office, SharePoint and CRM systems.

Company Growth Plans

Scendea has grown two-fold in the last three years, with plans to expand the team by a further 20+ team members in 2024-25. Our expansion plans include hires in the UK, Netherlands, Australia and beyond. The leadership team continue to be dedicated to developing a great company culture through initiatives such as the Scendea Academy, Values Engagement, and Internal Community Knowledge Creation of which the successful candidate will play a key role.

Benefits

• A competitive salary which is commensurate with experience.
• Generous incentive program, which rewards success.
• 26 days’ holiday plus discretionary additional days for birthday, work anniversary and public holidays.
• Enrolment to Private Healthcare insurance.
• Enrolment and 5% contribution into pension scheme.
• An opportunity to influence global business strategy, and associated implementation.
• Access to Employee Assistance Programme.
• Employee Ownership Trust Scheme.
• A challenging and stimulating position for a dynamic and competent individual, passionate about contributing to a growing business and a rapidly expanding team.
• Support and mentoring of your professional development within a highly professional, internationally recognised, dynamic team.
• A unique working environment driven by strong company values and a very high level of employee engagement across the international organisation.

As a Scendea Employee

Part of what makes Scendea successful is the highly motivated people who work for us and their enthusiasm for what we do and stand for. We recruit individuals whose passion, drive, integrity, and customer orientation shines through. You are a motivated individual who can instil trust and confidence in our customer relationships whilst having a natural aptitude for getting the best out of people internally. You will inspire others through your commitment, motivation, expertise, professional manner and always placing the customer at the centre of everything you do.

Scendea Values

Excellence

We strive for excellence by challenging our approach, whilst having confidence in our abilities, showing determination to learn and grow.

Client Focused

We work closely with our clients, creating meaningful relationships and delivering best-in-class customer service to ensure mutual success.

Integrity

We act with honesty, transparency, and authenticity to inspire trust in our relationships.

Collaboration

We celebrate diversity, communicate effectively, and believe that together, we can achieve more.

Applicants must be eligible to work in the UK and not require sponsorship.

Closing Date for Applications, 1st May 2024.