Operations Coordinator

2 days ago

Chertsey, United Kingdom Monte Laguna Group Full time

Job descriptionThis is an exciting opportunity to join a growing brand as a member of our Head Office Team for our group of 24 Domino's Pizza stores. As a new role to our Group, it will be a fast-paced, hands-on role which you will be able to make your own.We are looking for a versatile and proactive Communications Co-ordinator to join our team. This multifaceted role will provide support with marketing, office administration, project management as well as internal and external communications to ensure smooth operations and exceptional customer service.Office AdministrationOversee daily office operations to ensure efficiency and productivity.Maintain office supplies and equipment, liaising with vendors as needed.Manage diaries, appointments, and travel arrangements for senior staff.Process and organise documentation, including invoices and contracts.Internal and External CommunicationsAct as the first point of contact for customer complaints, ensuring swift and satisfactory resolutions.Facilitate communication between departments to address operational challenges.Draft and distribute internal communications to keep staff informed of updates and changes.Support the customer service team by ensuring accurate and timely responses to inquiries.Marketing and Operations SupportAssist in planning, coordinating, and executing marketing campaigns.Manage social media channels, including scheduling posts and engaging with followers.Support the creation of marketing materials such as brochures, presentations, and email campaigns.Coordinate events, including logistics and communication.Manage Operations requests including changes to systems, employee profiles and documentation.Key Skills and QualificationsExperience: Must have some experience in a similar role e.g. office support, project management, administrationCommunication: Strong verbal and written communication skills.Organisational Skills: Exceptional multi-tasking and time management abilities.Interpersonal Skills: A proactive and collaborative approach with excellent problem solving abilities.Attention to Detail: High level of accuracy in all tasks, from communication to project documentation.Technical Skills: Advantageous to have proficiency in Microsoft Office Suite, CRM systems, and marketing tools (e.g., Mailchimp, Canva).What’s in it for you:Private healthcareAnnual awards and recognition opportunitiesFlexible working hoursTraining and development opportunitiesCareer progression opportunitiesPlease only apply if you have an existing right to work in the UK. This role is not eligible for sponsorship due to the required skill and salary level.Core office hours are generally 9am – 5.30pm weekly. However, weekend and public holiday flexibility is required to work 5 days out of 7 as needed.Applications should be made to HR at hrsupport@m-laguna.com by sharing CV with covering letter.We look forward to hearing from you

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