Account Manager Middle East

Location: ManchesterAbout the role: The Middle East Account Manager is responsible for driving revenue growth through the acquisition development and management of accounts based in the Middle East region. The responsibilities of this role include account planning and management opportunity management pipeline development and forecasting in Salesforce CRM and supporting the sales structure in a hybrid-work model to achieve or exceed targets on a consistent basis.Company Overview: Escode a global leader in software escrow solutions and part of NCC Group is dedicated to safeguarding businesses against unforeseen disruptions. With over 40 years of experience we have pioneered the software escrow category ensuring the security and availability of critical software applications and source code for some of the worlds leading brands. Our solutions ensure business continuity and protect software investments making us the trusted intermediary for large-scale enterprises.Key responsibilitiesClient Management: Build and maintain strong long-term relationships with key clients acting as the main point of contact to ensure satisfaction and trust.Strategic Planning: Develop and execute account strategies aligned with client goals and company objectives. Identify opportunities to upsell or cross-sell services.Revenue Growth: Drive account growth by achieving sales targets securing renewals and winning new business through compelling proposals and contract negotiations.Leadership & Collaboration: Lead internal collaboration across teams to deliver high-quality solutions and support client success.Issue Resolution: Address client concerns swiftly and proactively mitigate risks.Performance Insight: Monitor and report on account performance providing clients with regular updates and strategic insights.Market Awareness: Stay informed on industry trends and competitors to guide client strategies and adapt services accordingly.Budget Oversight: Manage account budgets efficiently balancing client needs with company resources and profitability.Proposal & Contract Management: Create tailored value-driven proposals and ensure compliance with contracts SLAs and regulatory standards.Skills & ExperienceStrong communicator with proven ability to build rapport at all levelsCommercially savvy with a deep understanding of client business strategy and value alignmentSkilled in sales forecasting account planning and using tools like Salesforce LinkedIn Microsoft Office ZoomInfoKnowledge of sales methodologies (e.g. MEDDPICC)Self-motivated collaborative and results-focusedExperience working in hybrid environmentsTech software or cloud industry knowledgeKey BehavioursLead by Example: Embody professionalism accountability and a strong work ethicResults-Oriented: Strive for and celebrate outcomes learning from both wins and setbacksCollaborative: Foster teamwork and support shared goals across podsProactive: Anticipate challenges and seek improvement opportunitiesCustomer-Centric: Focus on long-term client relationships built on trustAdaptable: Embrace change in a dynamic fast-paced environmentSupportive: Empower team members with the tools and guidance they needVisionary: Inspire with a clear transparent vision of the futureAbout your applicationWe review every application received and will get in touch if your skills and experience match what were looking for. If you dont hear back from us within 10 days please dont be too disappointed we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details please email All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process please tell us at any stage. note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.Required Experience:Manager Key Skills Business Development,Cement Plant,Business Support,Data Analysis,ASP Employment Type : Full-Time Experience: years Vacancy: 1