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IT Support Assistant

4 months ago

Farnham, United Kingdom HR GO Recruitment Full time

Are you passionate about technology? We are looking for an IT Support Assistant to join an Aviation company based in Bishops Stortford. This role is a fantastic way to launch your career in this exciting field. You'll provide technical support to staff, troubleshoot problems, and ensure everything runs smoothly. Working for andResponsibilities:Provide essential IT support to office based and remote staff.Diagnose and troubleshoot hardware, software, and networking issues.Install, configure, and maintain the company's IT systems.Collaborate with the IT team in the UK, and in Lithuania, to maintain and enhance the company's IT infrastructure.Providing technical support to staff, often via phone or emailDocumenting technical issues and resolutionsRequirements:Have a passion for computers and technologyUnderstanding of TCP/IP networkingGood knowledge of PC hardware with experience of diagnosing problemsExperience with Microsoft Windows 10/11Experience with Microsoft 365Experience with MacOS, iPadOS, iOSAbility to commute to remote offices independentlyEnjoy helping people and solving problemsAre a quick learner and eager to gain new skillsExcellent communication and interpersonal skills