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Reception Team Leader

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Deeside, United Kingdom Village The Hotel Club Full time

First impressions are the most important right? The reception team at Village Hotel Club are the first friendly face our guests see and sometimes the last before they depart. From reception, you will support the team to ensure that every guest gets a warm, vibrant Village Hotel Club welcome. You will support in training your teams to become the Gurus of the hotel offering and the local area. Nothing is too much trouble. Creating a can do attitude so our guests know that nothing is too much

"The historic walled city of Chester is a major tourist and business hub.
The famous zoo is reason enough to visit the city, but the area has lots more to offer, including excellent shopping, fascinating history, stunning Tudor-style architecture and lively nightlife.
To learn about the history of the city, take a walk along the city walls starting at the Eastgate Clock, visit the Cathedral or even the largest Roman Amphitheatre in Britain.
For shopping, the city itself has everything you need, but for some thrilling designer discounts, head to Cheshire Oaks Designer Outlet just north of the city."

But what we need from you

-Personality, and bags of it
-A great memory, to add that personal touch for returning guests
-Proactive problem solver
-A passion for delivering the best guest experience
-Strong communication
-Team player and ability to partner with other departments

Come and be part of something new & something special - Work, Grow & Play the Village Way




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