Retentions specialist
2 weeks ago
THE OPPORTUNITY This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, they support over 80,000 organisations and 13 million lives across the UK & Ireland. Part of a global Group, with 14 operating companies and a group turnover of circa £500m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. The Role You will be responsible for your own portfolio of clients, managing the contract renewal and any retentions issues specifically. We are looking for someone with retentions experience, who can handle those difficult conversations, listen to a clients concerns, address them and find a resolution. If you have experience of upselling / upgrading customers, successfully retaining business and managing contract renewals, please apply today and we'll be in touch to discuss further Day to Day Responsibilites Managing a portfolio of EAP clients, intermediaries, and Occupational Health clients with a one-year contract value of under £4,500. Proactive client relationship management to ensure that target...
-
Retention Specialist
3 days ago
Manchester, United Kingdom The Portfolio Group Full timeRetention Specialist- Relationship Management Team Manchester | Full-Time | Office-Based with Occasional Client Visits Are you a natural relationship builder who thrives on turning client interactions into long-term partnerships? Do you take pride in delivering exceptional service, solving problems with confidence, and keeping customers loyal year after...
-
Retention Specialist
2 weeks ago
Manchester, United Kingdom The Portfolio Group Full timeRetention Specialist- Relationship Management Team Manchester | Full-Time | Office-Based with Occasional Client Visits Are you a natural relationship builder who thrives on turning client interactions into long-term partnerships? Do you take pride in delivering exceptional service, solving problems with confidence, and keeping customers loyal year after...
-
Retention Specialist
2 weeks ago
Manchester, United Kingdom The Portfolio Group Full timeJob DescriptionRetention Specialist- Relationship Management TeamManchester | Full-Time | Office-Based with Occasional Client VisitsAre you a natural relationship builder who thrives on turning client interactions into long-term partnerships? Do you take pride in delivering exceptional service, solving problems with confidence, and keeping customers loyal...
-
Retentions Specialist
3 days ago
Stockport, Greater Manchester, United Kingdom Certain Advantage Full timeCustomer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role. The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its...
-
Retentions Specialist
3 days ago
Stockport, Greater Manchester, United Kingdom Certain Advantage Full timeCustomer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role. The Company We're working with a business that's a leading Automotive business in Stockport. If you're looking to be part of a forward-thinking and supportive client that values its people,...
-
Retention Specialist
2 weeks ago
Manchester, United Kingdom The Portfolio Group Full timeTHE OPPORTUNITY This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, they support over...
-
Retention Specialist
2 weeks ago
Manchester, United Kingdom The Portfolio Group Full timeTHE OPPORTUNITY This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, they support over...
-
Retention Specialist
2 weeks ago
Manchester, United Kingdom The Portfolio Group Full timeTHE OPPORTUNITY This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, they support over...
-
Retention Executive
2 weeks ago
Manchester, United Kingdom The Portfolio Group Full timeRetention Executive - Relationship Management Team Manchester | Full-Time | Office-Based with Occasional Client Visits Are you a natural relationship builder who thrives on turning client interactions into long-term partnerships? Do you take pride in delivering exceptional service, solving problems with confidence, and keeping customers loyal year after...
-
Retention Executive
5 days ago
Manchester, United Kingdom The Portfolio Group Full timeRetention Executive - Relationship Management Team Manchester | Full-Time | Office-Based with Occasional Client Visits Are you a natural relationship builder who thrives on turning client interactions into long-term partnerships? Do you take pride in delivering exceptional service, solving problems with confidence, and keeping customers loyal year after...
