Workplace Experience Supervisor

3 days ago


Brighton, United Kingdom CBRE Full time

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.About the Role:As a CBRE Workplace Experience Supervisor in one of our most prestigious client's office, you will be responsible for supervising employees that oversee the delivery of workplace experience services. This job is part of the Workplace Experience function, which covers reception services, conference services, meetings & events and the floor ambassador service. They are responsible for providing world-class customer service to the clients and visitors of a designated building.What Youll Do:Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.Maintain records of costs incurred by workplace team activities. Review invoices as needed.Respond to customer requests and complaints about the experience services department.Approve client materials. Ensure materials align with brand guidelines. Maintain the integrity of databases and other digital tools associated with service delivery.Develop and maintain vendor partnerships with the intention of cost-saving effor...



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