3rd Line Support Engineer
4 weeks ago
3rd Line Support Engineer | Birmingham | £35k-45k Oscar Technology has partnered with a leading MSP in Birmingham to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone.Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction.Perform necessary, routine maintenance and updates to application operating systems and anti-virus software.Confirm factors such as IT Policies, procedures and security standards are being considered and abided by.Assist with data retrieval, backup management - either onsite or cloud based.Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications.Knowledge with virtualization technologies suc...
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3rd Line Support Engineer
5 days ago
Birmingham, United Kingdom Oscar Technology Full time3rd Line Support Engineer | Birmingham | £35k-45kOscar Technology has partnered with a leading MSP in Birmingham to recruit for a skilled 3rd Line Support Engineer to join their team.Job DescriptionAs a 3rd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. You will work closely with the IT...
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3rd Line Support Engineer
1 week ago
Birmingham, United Kingdom In Technology Group Limited Full time**3rd Line Support Engineer £28K- £35K West Midlands - Hybrid/ Remote** **Cloud on the 3rd Line** **Office 365** will be at the forefront of your daily schedule, with an in-depth knowledge of **Intune, SharePoint, Exchange**, and **Windows Server OS** all essential for any issues encapsulated within the ITSM System. **Technical Requirements**: - Azure...
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3rd Line Engineer
2 weeks ago
Birmingham, United Kingdom Apache Associates Full timeDo you have experience as a 3rd Line Engineer? Are you passionate about technology and providing excellent customer service? If so, we need you to apply! Our client is a forward-thinking, dynamic MSP and provides support to a global client base. Due to continued growth, our client requires an experienced 3rd Line Engineer.You will be responsible for acting...
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3rd Line Engineer
7 days ago
Birmingham, United Kingdom James Adams Full timeBase pay rangeDirect message the job poster from James AdamsAbout The TeamI'm working with a rapidly growing MSP with a thriving service desk team of 45 professionals. As they continue to expand, they're looking for an experienced 3rd Line Engineer to join their technical team and take ownership of their most complex challenges.The RoleAs the 3rd Line...
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3rd Line Network Engineer
2 days ago
Birmingham, United Kingdom Concept Resourcing Full time3rd Line Network Engineer / Senior Network Engineer / Cisco Firewalls / LAN / WAN / CCNP / Network Security / BAU / Project Concept Resourcing are working with an award-winning Managed Cloud & IT Service Provider who, due to expansion, are looking to recruit a 3rd Line Network Engineer into their Network Operations team. The main purpose of this role is to...
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3rd Line MSP Engineer
4 weeks ago
Birmingham, United Kingdom Nextech Full time3rd Line MSP Engineer - £45,000Location: Birmingham (hybrid)Salary: £45,000Are you an experienced 3rd Line Engineer with a passion for solving complex technical issues in a fast-paced Managed Service Provider (MSP) environment? We're looking for a skilled and motivated professional to join our growing team, supporting a diverse portfolio of clients across...
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3rd Line Infrastructure Engineer
1 week ago
Birmingham, United Kingdom Concept Resourcing Full timeVirtualisation 3rd Line Engineer / Virtualisation Specialist / Hybrid working / VMware / Hyper-V / Citrix / Troubleshooting / EUC / Microsoft Servers / Cloud Technologies Virtualisation 3rd Line Engineer / Virtualisation Specialist / Hybrid working / VMware / Hyper-V / Citrix / Troubleshooting / EUC / Microsoft Servers / Cloud Technologies Concept...
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3rd Line Juniper Build
5 days ago
Birmingham, United Kingdom Lorien Full time**3rd Line Juniper Build & Network Support Engineer** **SC Clearance required** We are working with a global IT service provider for a 3rd line WAN Project configuration & Support engineer. The role will involve Configuring SRX series routers to meet tight project deadlines as part of a SD-WAN solution. Daily duties will include a mixture...
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Senior IT Support Engineer
2 weeks ago
Birmingham, United Kingdom Blues Point Ltd Full timeA leading IT services provider in Birmingham is seeking an experienced IT Support Engineer (2nd / 3rd Line) to join their expanding team. In this hybrid role, you will provide technical authority and support across various IT operations, working with cloud and on-premises technologies. Excellent problem-solving and communication skills are essential, as you...
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Birmingham, United Kingdom Blues Point Ltd | IT Recruitment Full timeA recruitment agency in Birmingham is looking for an experienced IT Support Engineer to provide technical support and manage IT infrastructure in a hybrid work environment. This role involves 2nd/3rd line support, administration of network and security technologies, and collaboration with external partners. Ideal candidates will have strong technical skills...