Lettings Coordinator
2 months ago
Responsible for providing administrative resident support to the letting team and always ensuring the highest level of customer service with internal teams, external stakeholders, clients and tenants.
Key Tasks/ Responsibilities Summary
- Dealing with letting enquires from prospective and existing tenants
- Arranging and carrying out viewings
- Preparing new properties for marketing
- Data input and residential tenancy administrative duties
- Managing and updating a residential key security system
- Organising and coordinating team events and socials
- Maintain good relationships with tenants and contractors
- Assist the head of lettings management with admin tasks etc..
Candidate must have (essential):
- A minimum of around 3 years’ experience in the residential lettings sector.
- A minimum of around 3 years experience in a clerical, PA, senior administrative/coordinator role
- GCSE or higher relevant qualifications in Maths and English
- High standard of customer care and service provision.
- Attention to detail and be able to work under pressure.
- A high level of written and verbal communication
- Team player with a proactive, positive, and driven track record.
- Good IT skills and to be a proficient user of Word, Excel, Outlook & Microsoft PowerPoint
Candidate should have (desirable):
- Experience of using web-based property management software, Horizon, Cube is desirable.
- A practical approach to problem-solving and an ability to prioritise tasks.
- Self-motivated with the ability to work independently.
Salary £36,000
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