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Freelance Guidewire Business Analyst – ClaimCenter & Cloud (UK)Location: Remote (UK-based) with occasional on-site workshopsEngagement: Freelance / ContractDuration: 6–12 months (likely extension)IR35: Outside IR35 - subject to assessment.Start: ASAP / ImmediateRole OverviewWe are seeking an experienced Guidewire Business Analyst with strong ClaimCenter and Cloud expertise to join a large-scale insurance transformation programme. The ideal candidate will have hands-on experience working across end-to-end Guidewire implementations, deep functional knowledge of ClaimCenter and Cloud technologies, and the ability to work closely with business and technical stakeholders.You will play a key role in shaping requirements, supporting design decisions, and ensuring ClaimCenter solutions align with operational, regulatory, and customer-centric needs.Key ResponsibilitiesBusiness Analysis & RequirementsGather, analyse, and refine business requirements for ClaimCenter configurations and integrations.Translate business needs into clear functional specifications and user stories.Conduct workshops with claims, operations, underwriting, and technical teams.Validate requirements against Guidewire best practices and product capabilities.Functional & Solution DesignSupport functional design activities for ClaimCenter features, workflows, rules, and integrations.Work with Solution Architects and Developers to ensure alignment between business requirements and technical design.Provide input on data mapping, claims processes, FNOL, payments, recoveries, reserves, and policy integration touchpoints.Delivery & Implementation SupportSupport configuration, testing, and rollout activities across multiple release cycles.Work closely with QA teams to develop test scenarios and validate outcomes.Participate in defect triage and help drive resolution.Contribute to change impact assessments and readiness planning.Stakeholder ManagementAct as a bridge between business users and technical teams.Communicate progress, risks, and dependencies clearly and proactively.Build strong relationships with project managers, product owners, and claims stakeholders.Experience Required3+ years as a Business Analyst within General Insurance (P&C).3+ years’ hands-on experience with Guidewire ClaimCenter (configuration, workflows, business rules).Experience in at least one full ClaimCenter implementation or major enhancement programme.Experience with Guidewire Cloud implementations or migrations.Strong understanding of claims processes, coverages, bordereaux, payments, recoveries, and regulatory considerations.Ability to write clear user stories, functional specs, process maps, and test scenarios.Comfortable working in Agile (Scrum) and hybrid delivery environments.Strong communication skills and confidence working with senior stakeholders.Nice to HaveExposure to PolicyCenter and/or BillingCenter.SQL or data analysis experience.UK General Insurance domain knowledge (regulatory, fraud, claims SLAs, supply chain, etc.).Experience in multi-vendor or offshore delivery environments.Why This Role?High-visibility role in a major UK insurance transformation programme.Outside IR35 (subject to assessment).Long-term project with strong extension potential.Flexible remote working with limited on-site requirement.Opportunity to influence key business and technical decisions in a large-scale Guidewire delivery.If this is you, please do not delay in applying.
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