Business Analyst

**Join us as a Business Analyst - SEO Grade with the Home Office**

**(Manchester, Liverpool, Full-Time, Permanent)**

**About Capita**

At Capita, we support clients across a range of sectors, including local Government, central Government, education, transport, health, life and pensions, insurance and other private sector organisations. We support with expertise applied by the talent acrossour business in combination with technology, insight and analytics to keep our clients ahead of change, sharper than competitors and more efficient than ever - and we always need new talent to help us achieve our goals.

We are currently recruiting for interesting and exciting positions at the Home Office. The Home Office keeps the UK secure and prosperous; protects its citizens, residents and visitors and their property; and upholds rights, liberties and the rule of law.We lead on immigration and passports, drugs policy, crime and fire policy, counterterrorism and work to ensure visible, responsive and accountable policing in the UK.

**Why Join Home Office?**

These roles are exciting opportunities for dynamic and innovative individuals to be at the forefront of change in one of the great Departments of State. We are delivering significant transformation in order to continue keeping our citizens safe and our countrysecure. New technology and the fast-evolving nature of the threats we face mean we must adapt, and adapt fast, and with the UK leaving the EU, the need for change is greater than ever.

**The Role of a Business Analyst**

Your role as a Business Analyst is to understand and analyse both user and business needs. Working alongside experienced/Senior Business Analysts, you will have the opportunity to work on multiple projects within both the procurement and commercial spaceto help identify business insights that will drive real change.

You will challenge constructively and act as a critical friend to achieve solutions that are fit for purpose. You will facilitate collaboration and lead effective communication with all stakeholders to support design, build and delivery to meet the userneeds.

**Essential Criteria**:

- Strong Business Analyst background
- User of BA tools such as Power BI / JIRA and other tools
- Experienced process such as: “AS-IS” and “To-Be”
- Strong Stakeholder Management
- Process driven
- Self-starter
- 5 year experience as a Business Analyst
- Strong process gap analysis skills
- Strong Stakeholder management
- Produce high quality business requirements from a functional and non-functional perspective that are accepted and approved within agreed timelines and objectives.

**Expected Qualifications and Professional Memberships include**:

- BCS Business Analysis

**Typical Role Responsibilities**
- **Requirement gathering** - Drive the research and gathering of business requirements against those articulated for the project determining the need and value of performing the activity based on the context
- **Process modelling** - If required, employ a range of tools and techniques ‘As-Is’ and ‘To-Be’ business processes
- **Gap Analysis** - Evaluate requirements against the “present state” (where we are) and “target state” (where we want to be) and identify opportunities to develop successful business requirements needed to make the transition
- **Impact Analysis** - Analyse the potential consequences of a change and estimate what needs to be modified to accomplish that change and focus on scoping changes within the details of the overall project design identifying potential stakeholder.
- **Stakeholder Management & Engagement** - Engage with business owners, business change leads and users to ensure delivery of common purpose