Account Director

TRO Account Director LondonHybrid - 3 days a week in officeTRO are a global, end-to-end experiential marketing agency. Our culture is founded on the ethos of learning through real-life experiences, empowering every TROer to participate in the things they love We’re looking for an Account Director who’s hungry to make an impact—someone who can spearhead growth with both existing and new clients, while also rolling up their sleeves to guide and support delivery when needed. If you’ve got a strong agency-side Client Services background, a love of pitching and a real passion for experiences, we’d love to hear from you. It’s not about ticking off years—we care about what you’ve achieved and what drives you. We welcome applicants from all backgrounds and lived experiences. If you need any adjustments during the interview process, just let us know. What You’ll Be Doing Reporting into the Client Services Director, you’ll lead growth-driving proposals while ensuring account teams deliver best-in-class experiential campaigns. As an Account Director at TRO, you’ll be both a strategic leader, and when needed a hands-on doer. Here’s a snapshot of roles & responsibilities: Business Development Stay plugged into industry trends and confidently lead, shape and win pitches. Build meaningful relationships with prospective clients, working closely with Strategy and Creative. Proactively create new opportunities through smart networking and consistent outreach. Account Management Be the day-to-day client lead—nurturing, growing and protecting your accounts. Serve as a brand guardian, ensuring consistency across multiple projects and touchpoints. Build long-term, trusted relationships that make you a go-to partner. Financial Management Manage large-scale budgets with confidence. Track, report and communicate finances across teams using our platforms and processes. Track utilisation and mapping talent across relevant projects Project Delivery Roll up your sleeves and get involved—this is not a purely “top-line” role. Own client communication across live projects and ensure everyone is aligned. Collaborate on creative concepts and guide production teams to bring ideas to life. People Leadership Lead, mentor and develop a team of hybrid account handlers and project deliverers. Provide clarity, coaching, inspiration and support to help them thrive. What You’ll Bring Solid experience in a similar role within an agency environment Proven pitch success and a passion for winning work Strong end-to-end project leadership skills and comfort with established processes and tools A strategic understanding of how experiential fits into integrated campaigns and collaborates with other agencies A can-do attitude and a love for creating high-impact, shareable experiences Why work for TRO? We work with some cool brands on epic projects; check out our work here: www.tro.com We are exceptionally lucky to be part of the Omnicom Group (global leader in Marketing Communications). We get to collaborate with and learn from some of the best marketers, but still do things the TRO way Our Benefits: On top of salary, and the usual kind of benefits we offer: 👆Enhanced Maternity & Paternity 💟Employee Assistance Programme: inc. medical consultations & resources 💪Gym, theatre ticket, wellbeing product discounts 🏫Learning Pathway to help you become legendary 🙌In Real Life Experience Programme with tickets to events, museums and more…. We have an active social calendar – we like to work hard and play hard too Each of our offices has a Social Club, whose sole mission is to fly the social flag and get as many people involved as possible. From bake offs to summer parties and everything in between. We are passionate about ALL People Matters with the following initiatives in place: 1. Mind Matters (offering support on issues relating to mental health), 2. Planet Matters (our sustainability task force), and 3. Community Matters (ensuring that TRO gives back to our local communities through various CSR activities) we aim to support our employees in all areas of their life We are on a mission to create experiences for all delivered by all and welcome applications from all persons regardless of their age, disability, sex, religion or belief or race.