Junior Account Manager

Junior Account ManagerDo you love building relationships, solving problems, and delivering great results? Are you hungry for success?🚀 Kickstart Your Career in Account Management 🚀This is a development and client support role that will be tailored to the individual.The purpose of the role is to support the day-to-day running of a major brand key account ensuring great customer service is provided and service excellence is delivered.The candidate would be expected to be a quick learner, challenge the effectiveness of business processes which underpin performance, contribute to continuous improvement projects, participate in customer meetings, respond to customer queries and drive value for TVS Supply Chain Solutions and performance for the client.This is not a sales position. It is about providing service, understanding processes and supporting the client.Main Duties and Responsibilities:Build strong relationships with the client.Support the wider TVS SCS team to ensure contract performance KPI’s and inspirational service is deliveredWork with the relevant stakeholders to ensure contracted profit and revenue targets are achievedIdentify and suggest continuous improvement ideas and cost-down opportunities to the clientTo support the customer and TVS SCS in reviewing the effectiveness of KPI’s and performance measurement of the contractsSupport the customer in preparing and delivering monthly & quarterly client meetingsSuggest flexible & innovative solutions to the client’s operational issuesBuild and maintain relationships with all key internal stakeholders within TVS SCSIdentify growth opportunities and solutions for both the Client and TVS SCSMaintain reports in the form of management reports and operational review minutesKeep abreast of the client’s issues, industry issues and all related legislative matters, to develop their knowledge and business networkSupport the Head of Key Accounts with any ad-hoc project supportKnowledge, Skills, Qualifications and Experience:This role will be ideal for someone looking to develop their skill set within Account Management. An ideal candidate would have the following experience but given this is a development role some gaps are expected.Direct first-hand experience of dealing with clientsWorking in an environment where performance targets must be metExperience of responding to problems, determining causes, developing improvementCommercial and operational background would be of advantageExperience of developing relationships with clientsCustomer focused with determination to deliver positive outcomes for the clientEmpathetic and persuasive personPragmatic and quick to respond to challengesEnthusiastic to create changeGoal driven and focusedAnalytical and numerate with an ability to analyse data and problem solveAbility to think commerciallyExcellent verbal and written communication skillsIn return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.Your package will include:Competitive Salary and pension scheme with life assurance25 Days HolidayEmployee Assistance Programme supporting wellness with immediate access to:1. GP consultation and second opinions2. Mental health support3. Financial and Legal support4. Wellbeing and healthy living supportEmployee referral scheme with financial rewardProfessional Membership and Study SponsorshipPass scheme (£100 to undertake training of your choice)Subsidised canteenAt TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer.TVS have signed the Armed Forces covenant and are a forces friendly employer.