Head of Office
1 month ago
Head of Office (Manchester, UK)
We’re hiring
Aon are currently recruiting a Head of Office to join our Commercial Risk - Corporate team in Manchester.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Implement the Regional and National Strategy at branch level
Input to regional strategy and through the Regional Director input into national strategy
In conjunction with the Regional Director and Head of Operations and leadership team, develop and agree the branch business plan
Develop an external profile that positions Aon as the preferred broker and be the branch ‘Face of Aon’
Business Management:
Build and maintain a systematic approach to account planning, servicing and delivery, ensuring full utilisation by client management, sales, servicing and broking teams.
Lead all revenues through client profitability data, time tracking data, activity analysis, accurate forecasting, highlighting jeopardy accounts and ensuring invoicing is up-to-date.
Track client satisfaction through the use of surveys and direct feedback.
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