IT Support Technician

3 days ago


Stanley, United Kingdom MTrec Ltd Commercial Full time

Why Join Us? * Work with an established business serving a blue-chip client base. * Enjoy a varied and interesting role in a friendly, supportive team environment. * Benefit from uncapped holidays, increasing with each year of service. * Free onsite parking, a private pension scheme, and early finishes on Fridays.About the CompanyMTrec is delighted to support our client, a successful international organisation based in the Stanley/Consett area, in their search for an IT Support Technician.As part of a highly specialised local company within a larger multinational group, you’ll enjoy working on diverse and engaging projects. With continuous investment in cutting-edge technology, this is an excellent opportunity for an IT professional seeking a rewarding and long-term career move.Your RoleAs an IT Support Technician, you will: * Deliver all aspects of IT support, including onboarding, maintaining, training, and offboarding users and assets. * Respond to support requests, log issues, and ensure compliance with internal policies and processes. * Prioritise responses, deliver technical support, and resolve hands-on issues following standard operating procedures. * Maintain and support systems, including Windows clients, servers, and networks. * Manage cybersecurity measures, such as firewalls, backups, and antivirus software. * Support and maintain devices like PCs, phones, mobiles, printers, and switches....



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