Receptionist

2 weeks ago

London, United Kingdom Tag Full time

RECEPTIONIST

Location: Poland Street, London

Reports to: General Manager

32k GBP based on the experience



Why choose Tag?

We are the long-standing, production partner of choice that has helped brands across borders and cultures for over half a century achieve their business goals. With 2,700 experts in 29 countries across the world, we are a global team of collaborators, innovators, and motivators.


We pride ourselves on creating empowering, safe, and supportive environments for all our employees, regardless of race, gender, sexual orientation, ability, or any other defining factor. We embrace difference through diversity of thought, experience, and expertise to maximise potential and bring the greatest benefits for our people and our clients.


We can’t bring big ideas to life without exceptional people. At Tag, we respect individuality and the power of the collective. We want people to be themselves, unafraid to voice ideas, no matter how big they are or who they come from.


In June 2023, Tag was acquired by dentsu Group, Inc, though we remain a distinct brand that is led by David Kassler, Tag Global CEO, headquartered in London. As dentsu’s acquisition of Tag significantly expands content delivery capabilities, Tag’s expertise to deliver personalized, omnichannel content in real-time and at-scale for clients remains unparalleled across the entire customer journey, unlocking marketing effectiveness and efficiency.


Tag and dentsu bring together our innovation and technology infrastructure to help solve clients’ toughest challenges. United in business acumen, we share similar core values, company culture, and embrace a vision “to be at the forefront of people-centric transformations that shape society.

dentsu was founded over 120 years ago and proudly counts nearly 72,000 employees around the world.


The role


The Receptionist role at Tag is the first point of call for all Visitors, Clients and Colleagues coming to the London office. We have recently refurbished our entire London office and are looking for a receptionist to manage our front-desk activities. The receptionist will ensure all visitors to the company are received in a welcoming fashion. To answer calls and emails from staff and clients, efficiently and politely. Facilitating tasks for management and general staff enquiries.


The ideal candidate will have great communication skills and be able to deal with a fast-paced but fun environment. As the first point of contact the receptionist should maintain high standards of customer care at all times.


Responsibilities


  • Reporting to the Facilities Team for Tag London the receptionist will provide administrative support across a number of key areas within the London office and across the Tag Group.
  • Meet and Greet guests as they arrive in the office.
  • Ensure all visitors sign in and direct them to the appropriate person and office.
  • Answer, screen and forward incoming phone calls.
  • Ensure the reception area is tidy and presentable, with all necessary stationary including marketing materials and refreshments.
  • Provide basic but accurate information in-person or via phone/ email.
  • Receive, sort and distribute mail and deliveries.
  • Ensure that office security protocol Is followed including safety procedures and controlling access via reception desk (monitor logbook, issue visitor badges).
  • Order supplies for the office including stationary, refreshments and snacks for clients and teams.
  • Provide support to facilities teams with regards to larger company events happening on site.
  • Diary management and meeting scheduling.
  • Assist teams with travel bookings.
  • Maintain updated records of office expenses and costs.
  • Perform additional clerical duties such as filing, photocopying and transcribing.


Skills and Experience required


  • Professional attitude and appearance.
  • Solid written and verbal communication skills.
  • Ability to be resourceful and proactive when issues arise.
  • Excellent organizational skills.
  • Ability to multi – task and manage time efficiently.
  • Good understanding of Microsoft Office Suite. Training will also be provided for those not familiar with all programmes.
  • Great customer focused attitude.
  • English and Maths GCSE Level or equivalent.
  • No previous experience in a similar role is required.


As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.

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