Business Administration Apprentice

2 weeks ago

Walsall, United Kingdom Walsall Housing Group Full time

Business Administration Apprentice (Exec Support)

Salary: £23,151 per annum (Real Living Wage) plus excellent benefits

Location: Walsall, West Midlands

Contract:   2 year Apprenticeship, full-time, 37 hours per week. (min two days in the office however could be more depending on business needs)

Closing Date: 11th September 2024 

Interview Date: 25th & 26th September 2024

We have an exciting opportunity for a Business Administration Apprentice to join our Exec Support team and provide high levels of administrative support to our business and colleagues whilst completing a Level 3 Apprenticeship in Business Administration

Main job responsibilities:

  • Act as the initial point of contact for colleagues, customers, partners and the general public, fostering good relations.
  • Ensure accurate file management, reporting and accounts of information using whg’s IT systems and databases.
  • Support the team with all administrative activities in an accurate and timely manner.
  • Assist in reviewing working practices on a regular basis ensuring continuous improvement and a high level of service to our customers.

We're looking for someone who has:

  • A Grade 4 or above in Math's and English (Level 2 / GCSE grade C or above, or equivalent) is desirable 
  • A commitment to undertaking a Level 3 qualification in Business Administration
  • Excellent written and verbal communication skills 
  • A positive attitude that demonstrates you are self-motivating and accountable.
  • The ability to work productively and to achieve high standards of customer service whilst meeting deadlines
  • The ability to use own initiative, managing own time and priorities
  • The aptitude to be flexible and responsive to allow a wide range of skills to be developed during the apprenticeship
  • Good IT skills which include the ability to confidently use all Microsoft Office applications and confidently input, interpret and analyse data.
  • The ability to work collaboratively with internal colleagues and external organisations/agencies to ensure that individual customer needs are met.

What’s in it for you?

In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts.   

We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them.  

About us

As a proud member of the Sunday Times Best Places to Work 2024, we are committed to creating an inclusive and dynamic workplace culture. Our dedication to excellence extends beyond providing quality housing solutions; we strive to empower our employees to make a meaningful impact in our communities.

Equality, diversity and inclusion

It is important to us that we have a diverse workforce, representative of the communities we serve. Equality, diversity and inclusion (EDI) to us means colleagues living our values, dedicated to doing the right thing and exercising good judgement. This will encourage a culture where all can thrive, acknowledging that everyone is different; what matters to us is that everyone can come to work and feel comfortable to be themselves.

We are proud to be accredited as a Disability Confident Employer and ensure that disabled people and those with long term health conditions have the opportunity to fulfil their potential and realise their aspirations while working with us. We want to make it clear that we welcome disabled applicants for all our roles. If in doubt look out for the Disability Confident logo.

We will ensure that our recruitment process is inclusive and accessible, and we will interview applicants with a disability if they meet the essential criteria for a role. We will also support existing colleagues with a disability or long-term health condition enabling them to stay in work, making reasonable adjustments if necessary.

For more information, read the full job description, visit www.whg.uk.com and read Our 2030 Plan.

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