2nd Line IT Support
3 weeks ago
Job Title: 2nd Line IT Support Engineer (MSP) Location: West Sussex Salary: Up to £35,000 (DOE) Are you an experienced2nd Line IT Support Engineerlooking for your next career move? Do you enjoy solving technical problems, supporting users, and working with a variety of IT systems and technologies? If so, this could be the ideal opportunity for you. About the Role We're seeking aSecond Line IT Support Engineerto join our growing technical support team in West Sussex. You'll provide hands-on support for a wide range of users, resolving complex issues escalated from 1st line, and working across desktops, servers, networks, and cloud environments. This role is perfect for someone who thrives on variety and enjoys working in a fast-paced environment where no two days are the same. Key Responsibilities Provide 2nd line technical support to end-users (onsite and remote) Troubleshoot and resolve incidents related to desktops, servers, networking, and cloud services Escalate complex issues to 3rd line / specialist teams where appropriate Configure and install hardware, software, and peripherals Manage user accounts, permissions, and access in Active Directory / Microsoft 365 Support and maintain network infrastructure (switches, firewalls, VPNs, Wi-Fi) Document support work, solutions, and processes clearly Assist with IT projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity with cloud technologies (Microsoft 365, Azure) Strong troubleshooting skills and ability to work methodically under pressure Excellent communication and customer service skills Full UK driving licence (occasional travel to client sites may be required) If you are a motivated IT Support Engineer looking to take the next step in your career, we'd love to hear from you.Apply now with an up-to-date CV to be considered.TPBN1_UKTJ
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2nd Line Support Engineer
3 weeks ago
London, United Kingdom entrust IT Full time2nd Line IT Support Engineer | Ringwood (BH24) | £32k–£35k | Office-Based Join one of the UK's fastest-growing Managed Service Providers and take your IT career to the next level! If you're a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer service, this is the role for you. Atentrust IT , you won't just be...
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2nd Line Engineer
6 days ago
London, United Kingdom Just IT Full timeGlobal financial firm looking for 2nd Line Support In Liverpool Street, Up to £38k, Hybrid Summary To support the systems utilised by the Managing Agency and Syndicate staff. The 2nd Line Engineer shall be directly accountable to the IT Manager. Duties - Provide 2nd line support, both in the office and remotely. - Work closely with the 1st line support...
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2nd Line Support Engineer
2 weeks ago
London, United Kingdom Cerco IT LTD Full timeWe are looking for an engineer based at St Pauls (London) for a 1-year contract (with a possibility of extension). This will be standard working 37.5 hours per week, Mon - Fri each week. Job description: - Manage day to day operations of 2nd line support function. - Manage DSS tasks in London only when the current DSS is off (Holidays and sick leave). -...
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2nd Line Engineer
6 days ago
London, United Kingdom Just IT Full timeOur client is an Insurance and underwriting agency that cover the full range of functions necessary to support the insurance activities of the organisation including compliance, risk management, capital and risk modelling, actuarial, finance and investments,HR and systems. The Role This is an opportunity for an efficient Junior 2nd Line Engineer to join the...
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IT Support Engineer
1 week ago
London, United Kingdom Lighthouse IT Ltd Full time**Information Technology Support Engineer (2nd Line)** **Key purpose of the role**: - Assisting / carrying out regular client visits - Support approximately 2500 endpoints. - Working to SLA targets and helping ensure the team meet them. - Escalate issues to vendors where necessary. - Support a range of hardware from Servers, PCs, Macs, tablets, smartphones...
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2nd Line Technical Support Engineer
2 weeks ago
London, United Kingdom Pearson Whiffin IT Full timeMy client has a great opportunity for a 2nd Line Technical Support Engineer to join them at a time where they will invest, grow and transform their business to provide a better service to customers old and new. The 2nd Line Technical Support Engineer, working in a Service Desk environment, will report into the Technical Services Manager interfacing and...
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2nd Line Support
2 weeks ago
London, United Kingdom ITECCO Full timeRole: Second Line Support Engineer **Salary**: £30,000-£35,000 Location: Tottenham, North London My client are experiencing an exciting time of growth, they are looking for a 2nd line support engineer to join their IT Support team on a permanent basis. This opportunity brings great career progression opportunities and exposure to various...
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2nd Line Service Desk Engineer
6 days ago
London, United Kingdom Just IT Full timeAre you a 2nd line technician with at least three years of experience looking for an exciting new role? About the company I am currently working with a growing MSP who are looking for someone to be based at one of their clients' locations in London Position Overview Having made their mark within the industry, this well-established MSP is looking for a 2nd...
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2nd Line Support Remote
2 days ago
London, United Kingdom Modis UK Full time2nd Line Support Engineer I have an exciting opportunity for a 2nd Line Support Engineer to join our client based in London on a 12 contract. You will be working in an Pharma/Chemical company responsible for providing 2nd line support with possible field work across the UK. **Skills**: - Active Directory - Windows Servers - 7/10/XP - Office 365 - 2nd line...
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2nd Line Support Engineer
1 week ago
London, United Kingdom ITECCO Full timeNew Opportunity: Second Line Support Engineer, Up to £38K D.O.E, Fast Track Progression and the opportunity to learn Cyber Security. Role: Second Line Support Engineer **Salary**: £34,000-£38,000 Location: Tottenham, North London My client are a hyper-growth company situated in the heart of Tottenham. They are now looking for an experienced 2nd line...
