Housing Support Worker

Housing Support Worker A rewarding opportunity with two positions available supporting individuals across refuge, outreach, and helpline services, using your safeguarding knowledge and communication skills. If youve also worked in the following roles, wed also like to hear from you: Support Coordinator, Domestic Abuse Support Worker, Housing Support Officer, Outreach Support Worker, Community Support Advisor This role is known within the organisation as aFlexible Support Officer **2 positions available** SALARY:£25,526 - £26,869 per annum + Benefits LOCATION:Oxford, Oxfordshire (OX4) JOB TYPE:Full-Time, Permanent WORKING HOURS:35 hours per week, Monday - Friday KEY REQUIREMENT:CandidatesMUSThold a full, clean driving licence with access to their own vehicle JOB OVERVIEW We have a fantastic new job opportunity for a Housing Support Worker supporting clients experiencing domestic abuse and helping them access safe, sustainable options. As a Housing Support Worker you will deliver tailored support, respond to helpline enquiries, and work closely with internal teams and external partners to promote safety and wellbeing across community care and support services. Working as a Housing Support Worker youll manage referrals, complete needs assessments, maintain accurate records, and play a key role in safeguarding, advocacy, and move-on support. APPLY TODAY Ready to make your next career move?Apply Todayfor our Recruitment Team to review. DUTIES Your duties as the Housing Support Worker include: Providing Tailored Support:Deliver individualised support to clients across refuge, outreach, and helpline services Managing Referrals:Oversee referrals and conduct comprehensive needs assessments Supporting Tenancies:Offer guidance on tenancy rights, responsibilities, and housing options Working in Partnership:Collaborate with internal teams and external professionals including police and healthcare services Facilitating Group Work:Support and deliver group sessions for clients Responding to Enquiries:Handle helpline queries with empathy and professionalism Advocating for Clients:Champion client needs and support safe move-on pathways Maintaining Records:Keep accurate case notes and contribute to safeguarding processes CANDIDATE REQUIREMENTS Proven experience of working directly with vulnerable clients or individuals affected by domestic abuse Strong communication and interpersonal skills Ability to remain calm under pressure and manage competing priorities Basic IT skills with a willingness to learn new systems A compassionate, proactive, and collaborative approach to support work Full UK driving licence and access to a vehicle GCSEs (or equivalent) BENEFITS 25 days holiday (Plus Bank Holidays) Up to 8% contributory pension Annual allowance of up to £300 for health and lifestyle benefits The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, theyd still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14174 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Oxford, Oxfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. TPBN1_UKTJ