Customer Service Executive
2 months ago
Customer Service Executive
Membership Organisation
Permanent 37 hours per week
Milton Keynes Office
Salary £28,000 pa Benefits: Pension, 25 days annual leave + Christmas closure, Employee assistance programme, life assurance
My client, a membership organisation is recruiting for a 2 Customer Service Executives.
Main Responsibilities of the Membership Executive
- Take responsibility for the member life cycle including customer relationship management and customer service delivery.
- Membership renewals and engagement; payments, general queries, and answering and screening enquiries by telephone and email.
- Follow-up any membership referrals and leads, creating a seamless joining journey and onboarding experience for new members.
- Overseeing each stage of the member journey and supporting members with their professional progression through the promotion of their training and courses.
- Administration of member services and training courses e.g. face-to-face and online courses, qualifications, sourcing training venues, etc, utilising the CRM and LMS systems in line with their procedures and processes.
- Interact with learners, delegates and trainers/training providers on learning related activities.
- Updating CRM - using data from the CRM provide regular reports, on membership acquisition, engagement and retention.
- To provide ad hoc support as necessary from time to time.
Essential Skills
- Proactive, a self-starter with b2b experience and excellent customer service skills.
- Excellent verbal / communication skills, internally and externally.
- Excellent telephone and people skills.
- Organisational skills: Able to prioritise own workload and meet tight deadlines.
- Accuracy and attention to detail.
- IT / Microsoft Skills
To apply for the Membership Executive role please send us your CV.
Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.
Membership Bespoke is acting as recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Membership Bespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.
-
Customer Service Executive
12 hours ago
Milton Keynes, United Kingdom EAC Consulting Group Full timeEAC are representing an excellent opportunity for based within Banbury. The business are seeking a Customer Service Executive to deal with incoming enquiries, the company are offering full training & development to support you in taking your career to the next level. **The Role** Customer Services Executive **On Offer for Customer Service...
-
Customer Service Executive
2 weeks ago
milton keynes, United Kingdom Membership Bespoke Full timeJob Description Customer Service Executive Membership Organisation Permanent 37 hours per week Milton Keynes Office Salary £28,000 pa Benefits : Pension, 25 days annual leave + Christmas closure, Employee assistance programme, life assurance My client, a membership organisation is recruiting for a 2 Customer Service Executives. Main Responsibilities...
-
Customer Service Executive
2 months ago
Milton Keynes, United Kingdom Membership Bespoke Full timeJob Description Customer Service Executive Membership Organisation Permanent 37 hours per week Milton Keynes Office Salary £28,000 pa Benefits : Pension, 25 days annual leave + Christmas closure, Employee assistance programme, life assurance My client, a membership organisation is recruiting for a 2 Customer Service Executives. Main Responsibilities...
-
Customer Service Executive
2 months ago
Milton Keynes, United Kingdom Membership Bespoke Full timeCustomer Service ExecutiveMembership OrganisationPermanent 37 hours per weekMilton Keynes OfficeSalary £28,000 pa Benefits: Pension, 25 days annual leave + Christmas closure, Employee assistance programme, life assuranceMy client, a membership organisation is recruiting for a 2 Customer Service Executives.Main Responsibilities of the Membership...
-
Customer Service Executive
13 hours ago
Milton Keynes, United Kingdom IMServ Europe Ltd Full time**Customer Service Executive** **Full time, permanent** **Salary; £25750 - £26750** **About us**: IMServ are UK's leading data collection and metering experts. Delivering award-winning services to more customers in more places, meeting industry targets, and becoming a benchmark for excellence. We are looking for a Cloud/Azure Administrator to join our...
-
Customer Service Executive
7 months ago
Milton Keynes, United Kingdom vGroup International Full time**JOB DESCRIPTION** **ABOUT US**:vGroup are expert in Manufacturing, Logistics with a full understanding of JIT and sequencing, JIC and own transport. Its products are split into Cars, Vans, Home and has a sophisticated suite of platforms under the vLink Brand. **JOB TITLE**:CUSTOMER SERVICES EXECUTIVE **RESPONSIBLE TO**:HEAD OF CUSTOMER SERVICES **JOB...
-
Customer Service Executive
7 months ago
Milton Keynes, United Kingdom Arnold Clark Full timeWe’re currently looking for a Customer Service Executive to create an outstanding customer experience at our Milton Keynes Click & Collect branch and help customers get excited about our products. We offer our Click & Collect Product Geniuses: - £24,000 + performance-related bonus of up to £6,720 per annum - Click & Collect, Milton Keynes - 33 days...
-
Customer Service Representative
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom 3R Truck Service Full timeJob Summary: As a Sales Support Specialist, you will be the face of our brand, delivering exceptional customer experiences. Your role involves helping customers place orders, addressing complaints, and managing queries. You will work a night shift, from 6PM to 3AM, including every other weekend.About Us: At Charles Tyrwhitt, we aim to make it easy for men to...
-
German Language Customer Service Representative
1 month ago
Milton Keynes, Milton Keynes, United Kingdom Interstate AC Service Full timeWe are seeking a highly skilled and multilingual customer service representative to join our team at Interstate AC Service in Milton Keynes. The successful candidate will be responsible for providing exceptional customer experiences, managing queries, and resolving complaints via webchat, email, and phone calls. Key Responsibilities:Respond to customer...
-
Customer Success Executive
2 days ago
Milton Keynes, United Kingdom Horner Recruitment Full timeAn opportunity has arisen within our client for a Customer Success Executive. The team are crucial to the successful delivery of the companies’ services and act as the first point of contact for any client or supplier queries that may arise. **Key Responsibilities**: - Be committed to achieving the right outcomes for your customers - ensuring all key...
-
Customer Service Executive
13 hours ago
Milton Keynes, United Kingdom CLM Fleet Management Full time**Job Purpose** To provide a high quality, professional service to our clients and drivers, ensuring a smooth customer journey where the customer is informed and guided through the vehicle order journey. **Key Responsibilities** - Responsible to guide the driver through the order to delivery process showing a genuine care for the service received. - Taking...
-
Customer Resolutions Executive
2 months ago
Milton Keynes, United Kingdom CV-Library Full timeCustomer Resolutions Executive At Manpower we have a great opportunity for someone with a strong, supportive customer service background with experience resolving consumer complaints and queries to join the team of one of our well-established automotive clients based in Milton Keynes. Main Responsibilities Conduct thorough investigations in line with FCA...
-
Customer Resolutions Executive
4 weeks ago
Milton Keynes, United Kingdom Manpower UK Ltd Full timeCustomer Resolutions Executive At Manpower we have a great opportunity for someone with a strong, supportive customer service background with experience resolving consumer complaints and queries to join the team of one of our well-established automotive clients based in Milton Keynes. Main Responsibilities Conduct thorough investigations in line with FCA...
-
Customer Support Executive
6 months ago
Milton Keynes, United Kingdom 1st Choice Staff Recruitment Ltd Full timeAre you passionate about providing a great customer experience? Do you have technical experience or experience working within the tech or software sector? Our client, a leading Software Company in the UK, is looking for a Customer Support Executive to join their Customer Service team. Within this role, you will play an integral part in providing exemplary...
-
Milton Keynes, Milton Keynes, United Kingdom Interstate AC Service Full timeWe are seeking an experienced customer service agent to join our team in Milton Keynes, providing exceptional service to clients who require support in both English and German. As a key member of our contact centre team, you will be responsible for managing customer relationships, resolving queries, and delivering outstanding customer experiences.Key...
-
Customer Resolutions Executive
2 months ago
Milton Keynes, United Kingdom Manpower UK - RISE Full timeCustomer Resolutions Executive At Manpower we have a great opportunity for someone with a strong, supportive customer service background with experience resolving consumer complaints and queries to join the team of one of our well-established automotive clients based in Milton Keynes. Main Responsibilities Conduct thorough investigations in line with FCA...
-
Customer Service Ambassador
3 days ago
Milton Keynes, Milton Keynes, United Kingdom Arnold Clark Group Full timeAzure your career as a Customer Service Executive with Arnold Clark Group! We're seeking a talented individual to join our team and deliver an exceptional customer experience at our Click & Collect branch.As a Customer Service Ambassador, you'll be responsible for creating a memorable experience for customers, handling documentation, and providing...
-
Customer Service Director
2 months ago
Milton Keynes, United Kingdom CV-Library Full timeCustomer Service Director A dynamic opportunity for an experienced Customer Service Director to lead and optimise customer service and inside sales functions across EMEA markets for a well-established, internationally oriented company. This role is crucial in driving revenue growth, managing key customer relationships, and aligning sales strategies with...
-
Customer Service Director
4 weeks ago
Milton Keynes, United Kingdom Sauce People Ltd Full timeCustomer Service Director A dynamic opportunity for an experienced Customer Service Director to lead and optimise customer service and inside sales functions across EMEA markets for a well-established, internationally oriented company. This role is crucial in driving revenue growth, managing key customer relationships, and aligning sales strategies with...
-
Customer Service Representative
3 months ago
Milton Keynes, Milton Keynes, United Kingdom beBee Professionals Full time £25,000 - £35,000Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Milton Keynes. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide top-notch customer service and support...