Patient Advisor
4 days ago
Job Title – Patient AdvisorLocation – Plymouth Hours – 40 hours per weekSalary – £27,000 plus bonusOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:An industry leading salary plus excellent bonus potentialState of the art, modern working environments29 days annual leaveFree Laser Eye Surgery and Intraocular Lens SurgeryFree eye testsDiscounted prescription eye wear and sunglassesGenerous Optical Express friends and family discount schemeOngoing training and development opportunitiesPension schemeIt’s our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5-star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike.Your day to day responsibilities may vary however a typical day will involve the following duties:Building a strong relationship with our patientsPerforming diagnostic eye scans (full training will be provided)Confidently relaying patient information to the optometrist to ensure a smooth patient journeyMaintaining patient records with accurate and up to date informationArranging affordable finance options to suit each individual patientSchedule patients’ consultations and surgeries with our optometrists and surgeonsThe successful candidate will:Be driven and passionate with a willingness to succeedHave excellent written and verbal communication skillsBe able to demonstrate strong negotiation skillsBe self-motivated to work with and without supervisionPossess strong organisational skillsBe commercially aware whilst providing world-class customer serviceHave previous experience working towards sales targets and personal KPI’sFlexible to assist at the Truro and Exeter clinicIf you believe you have the right skills and attributes for this role, we would love to hear from you
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Patient Advisor
24 minutes ago
Plymouth, United Kingdom Optical Express Full timeJob Title – Patient Advisor Location – Plymouth Hours – 40 hours per week Salary – £27,000 plus bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We...
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Patient Advisor
1 week ago
Plymouth, United Kingdom Optical Express Group Full time**Location - Plymouth** **Hours - 40 hours per week** **Salary - £27,000 plus bonus** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other,...
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Patient Advisor
2 weeks ago
Plymouth, United Kingdom Optical Express Group Full timeJob Title – Patient AdvisorLocation – PlymouthHours – 40 hours per weekSalary – £27,000 plus bonusOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently striving for excellence. We...
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Patient Advisor
1 week ago
Plymouth PL JZ, United Kingdom Devonport Health Centre Full timeDevonport Health Centre is looking to recruit an enthusiastic Patient Advisor to join our established Reception and Administration team.The ideal candidates will be committed to a future in general practice.Please do not apply if you have previously applied for a position or if you are not committed to attend interview.Experience working within a healthcare...
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Patient Experience
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Plymouth, United Kingdom Optical Express Westfield Limited Full timeA leading eye care provider in Plymouth is seeking a Patient Advisor to deliver exceptional patient care and ensure a smooth journey for patients. The ideal candidate will possess strong communication and organisational skills while having previous sales target experience. Responsibilities include maintaining patient records and scheduling consultations...
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Patient Experience
2 weeks ago
Plymouth, United Kingdom Optical Express Group Full timeA leading eye care provider in Plymouth is looking for a Patient Advisor to provide exceptional service and build strong relationships with patients. The role involves performing diagnostic scans, relaying patient information, and maintaining records. Ideal candidates will demonstrate strong communication, organisational, and negotiation skills. The company...
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Patient Advisor
1 week ago
Plymouth, United Kingdom Optical Express Full timeOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The...
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Patient Advisor
4 days ago
Plymouth, United Kingdom Beacon Medical Group Full timePatient Advisor - phone hub Beacon Medical Group 6 month contract An exciting opportunity has arisen for an experienced call handler to join the Beacon Medical group phone hub team. This role is to support our patients with their medical queries and ensure that they are signposted to the correct care first time. Your role as a call handler will be varied...
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Patient Advisor
6 days ago
Plymouth, United Kingdom Beacon Medical Group Full timePatient Advisor - phone hub **The closing date is 9th November 2025** An exciting opportunity has arisen for an experienced call handler to join the Beacon Medical group phone hub team. This role is to support our patients with their medical queries and ensure that they are signposted to the correct care first time. Your role as a call handler will be...
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Patient Advisor
2 weeks ago
Plymouth, United Kingdom Pathfields Medical Group Full time**Who are we?** We are a GP single-practice Primary Care Network based within the Plymouth area, providing care to over 30,000 patients. We aspire to delivering excellence in health care and feel the best model to achieve this is one where we have a unified service working across multiple locations including Plympton, Laira, Efford, Crownhill and the city...
