Security Supervisor

Job Role: Security SupervisorWorking Hours: Average 42 hours per weekShift Pattern: 4 on 2 off shift pattern - following the following pattern: 2 mornings (6am-2pm) 2 evenings (12pm-10pm) 2 days offPay: 14.60 per hourLocation: Gloucester Quays St. Ann Way Gloucester GL1 5SH Reporting to: Contracts ManagerOverviewAn exciting opportunity has arisen at Anchor Group Services for an experienced Security Supervisor to join our established security team based at Gloucester Quays.The successful candidate must hold a valid SIA Door Supervisor licence as a minimum with a CCTV Licence being highly desirable. As Security Supervisor you will oversee the day-to-day operations of the Security team ensuring all duties are carried out to a high standard while working closely with management and the client to meet both company and client expectations.Duties include:Protecting the clients property people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AIs) and site-specific proceduresPreventing losses and damage by reporting irregularities; informing offenders of policy and proceduresEnsure all emergency procedures are followed and lead/coordinate effective/evacuations/protocol if required.Follow all escalation procedures with Anchor Group Services and Centre Management.Assisting the Control Room and CCTV operation including all files and documentation to meet all data protection requirements of GDPR reporting to the Regional Operations Manager and the Data Processor (Centre Manager).Oversee all day-to-day Security operations ensuring effective key/equipment control.Ensure security patrol schedules are being followed.Manage contractor work permit procedures.Ensure all necessary health and safety inspections/patrols are completed to maintain compliance of site procedures. Reporting all incidents accidents damage and near missed to the management team (Client) immediately via verbal communication followed by a detailed investigation report.Ensure all defects are reported.Actively maintain a safe helpful and secure environment for staff customers visitors and the Centres tenants.Deal with customer queries and complaints quickly and efficiently and escalating when required to a senior manager in which it applies reporting all cases.Prepare KPI information for centre management.RequirementsFull 5-year employment checkable historyValid frontline SIA licence (DS or SG) - ESSENTIALValid CCTV licence - PREFFEREDCustomer Service experience and confidence to handle conflict in a correct mannerFlexible to meet the job requirementsExcellent communication skills both written and verbalSmart appearance and be well-groomedReliable and punctualHigh level of enthusiasm and passionAbility to work in a fast-moving environmentBenefitsAccess to a range of nationally recognised courses to help further your career via the Anchor AcademyAccess to SIA and First Aid training at discounted rates with financial support availableAuto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)Stream - access to pay as you earn itCycle to Work Scheme AvailableFull uniform providedFree Employee Assistance Programme 24/7 including access to counsellingHospital Saturday FundReward and Recognition awardsWhats NextIf you would like to be considered for this position APPLY NOW and we will be in touch.Other companies may call this role: Security Team Manager Security Team Supervisor SIA Supervisor Site Supervisor Contract Supervisor Team Leader Security Specialist Security Operative Patrol Officer Shopping Centre Security Officer Security Enforcement Officer SIA Security OfficerWithin commuting distance of: Gloucester Cheltenham Stroud Tetbury Cirencester Churchdown Painswick Fairford Evesham Chipping Sodbury Malmesbury Wickwar Naunton Northleach Bibury South Cerney Great Malvern Mangotsfield Kingswood Castle Combe Chepstow. Required Skills:Full 5-year employment checkable history Valid frontline SIA licence (DS or SG) - ESSENTIAL Valid CCTV licence - PREFFERED Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Key Skills IT Experience,Splunk,IDS,Cybersecurity,ICD Coding,Military Experience,Host/Hostess Experience,NIST Standards,Security,Information Security,FISMA,Supervising Experience Employment Type : Full Time Experience: years Vacancy: 1 Hourly Salary Salary: 14 - 14