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Milton Keynes, Milton Keynes, United Kingdom Tate Full time{"title": "Service Desk Engineer", "description": "Job SummaryWe are seeking a skilled Service Desk Engineer to join our UK Technical Services Team. As a Service Desk Engineer, you will be responsible for responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR, and Microsoft technologies.Key...
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Service Desk Specialist
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Milton Keynes, Milton Keynes, United Kingdom Tate Full time{"title": "Service Desk Engineer", "description": "Job SummaryWe are seeking a skilled Service Desk Engineer to join our UK Technical Services Team. As a Service Desk Engineer, you will be responsible for responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR, and Microsoft technologies.Key...
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Service Desk Specialist
1 day ago
Milton Keynes, Milton Keynes, United Kingdom Tate Full timeService Desk EngineerJoin Tate's UK Technical Services Team as a Service Desk Engineer and take on a challenging role that requires a true generalist with a passion for technical problem-solving.This is an office-based position in Milton Keynes, offering a competitive salary of up to £43,000 plus shift allowance and excellent benefits.As a Service Desk...
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Service Desk Specialist
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Service Desk Technician
4 months ago
Service Desk Technician - Milton Keynes (Hybrid) - Hourly rate (DOE).Overview:My client from healthcare industry is seeking a skilled Service Desk Technician to join their team on a 6+ month's contract basis. This position offers a hybrid work arrangement. The ideal candidate will possess expertise in Office 365 Suite and exhibit exceptional problem-solving skills.Hybrid: 3 days office, 2 days homeTop 3 Must-Haves:Proficiency in Office 365 Suite.Experience in handling hardware and software issues.Ability to work effectively in a hybrid work environment, with a balance of office and remote workdays.Key Responsibilities:Handle 10-15 tickets daily, ensuring prompt resolution and escalation when necessary.Provide comprehensive support to a user base of (Apply online only) individuals, addressing their IT-related inquiries and issues.Demonstrate proficiency in the Office 365 Suite to effectively troubleshoot and resolve user concerns.Utilize experience with ServiceNow (considered advantageous) to streamline ticket management processes.Manage hardware inventory, including laptops, iPhones, iPads, and printers, ensuring proper functionality and availability.Configure conference room equipment to facilitate seamless virtual and in-person meetings.Assist with new user setups, including account creation and device configuration, while also addressing general IT issues as they arise.Exhibit a personable and friendly demeanor when interacting with users, providing exceptional customer service and support. If you are a motivated and experienced Service Desk Technician looking to make a positive impact within the healthcare sector, we want to hear from you Apply now with your resume and cover letter detailing your relevant experience and why you'd be a great fit for this role to Randstad Technologies is acting as an Employment Business in relation to this vacancy
