Receptionist

4 days ago

Telford, United Kingdom Hays Specialist Recruitment Limited Full time

Your new companyHays are working is with a growing Manufacturing business in Telford who are looking for a Receptionist on a permanent basis. This is an exciting role which is front of office with exposure to a number of stakeholders internally and externally. Your new roleAs a Receptionist, your role will involve a wide variety of Administration duties for which training will be given.

  • Act as the first point of contact for the business, which includes answering, screening, and forwarding incoming phone calls to the correct individual/department.
  • Management of the company sales email address inbox to ensure all emails are forwarded to the correct contact in a timely manner.
  • Providing first class customer service by responding quickly to all enquiries and ensuring any issues are dealt with promptly.
  • Assisting with a wide variety of administration tasks, including Triage, Customer Care, Dustcheck Orders, Processing of PO's, and Contracts.
  • Administration cover for holidays and sickness.

What you'll need to succeedIn order to be considered for this role, you will need at least 3 years in a similar Administration/Reception/Customer Service role with comparable goals and responsibilities, as well as:

  • Exceptional customer service and interpersonal skills.
  • The ability to communicate with people across all levels of the business.
  • Multitasking and time-management skills, with the ability to prioritise workload.
  • Accuracy and a keen attention to detail.
  • The ability to work effectively as part of a team.
  • Problem-solving skills.
  • The ability to work at a fast pace and to meet deadlines.
  • Excellent organisational skills.
  • The ability to work under pressure.

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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