Investment Platform Specialist

Job Description At Aberdeen our ambition is to be the UKs leading Wealth & Investments group.Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industrys best talent.Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients customers colleagues shareholders and society.We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service supported by leading technology and talent.Aberdeen comprises three businesses interactive investor (ii) Investments and Adviser each of which focuses on meeting and adapting to our clients evolving needs:interactive investor the UKs second largest direct-to-consumer investment platform enables individuals in the UK to plan save and invest in the way that works for them.Our Adviser business provides financial planning solutions and technology for UK financial advisers enabling them to create value for their customers.Our Investments business is a specialist asset manager that focuses on areas where we have both strength and scale to capitalise on the key themes shaping the market through either public markets or alternative asset classes.About the Role & DepartmentWe are seeking an Investment Platform Specialist to join our Asset Management Technology team. This is a front office role support role focused on the Order Management System (OMS) and connected applications and Trading Venues. The team supports operations for the OMS across global regions APAC EMEA and AMRS. Youll work at the intersection of technology investment products and business operations supporting the delivery and performance of investment solutions.In Investments Technology our Asset Management Tribe supports the products and processes employed by our asset management business. The tribe comprises a number of squads who are responsible for developing maintaining and supporting the critical suite of applications and technologies.Key ResponsibilitiesDealer facing support as a key point of contact for portfolio managers dealers and third-party vendors connected with our investment platform.Provide real-time support for trade execution and the investment management system (Charles River IMS)Ensure compliance with regulatory and operational standards.Oversee the functionality and performance of investment platforms the identification logging and resolution of defects.Collaborate within the Asset Management Tribe to enhance platform features or resolve technical issues.Working with end users to identify improvements to workflows and how we extract as much value as possible from our systems.Ensure the platform supports front office needs like order routing pricing and reporting.Working closely with other team members to provide full global service and share best practices.Work with service partners and vendors to ensure requirements of our business are being met.Working with internal stakeholders through business-as-usual tasks and project work.Performing some regular tasks around these systems which are key to business processes.Designing and documenting processes and procedures for both BAU investment activities and support.Involvement in projects and platform enhancement initiatives particularly on platform maintenanceDevelop awareness of the industry and an understanding of common problems issues and solutions.About the CandidateThe ideal candidate will possess the following:Customer focus works to understand business requirements and recommends practical and timely solutionsAnalytical skills and SQL/Excel proficiencyExperience of FIX and desk based dealing applications in an enterprise environmentUnderstanding of investment products (funds ETFs equities fixed income OTC)Experience with front office systems and knowledge of trade lifecycle and settlement processesExperience of Windows Server environmentsExcellent communication for liaising with stakeholders and internal teamsExperience of support ticketing systems such as Service Now JIRA or equivalentDesirable SkillsExperience in an Investment Management environmentUnderstanding of Charles River Investment Management System (CRIMS)Understanding of Enterprise Scheduling SystemsITIL v4 FoundationITIL Service OperationsPowershell scripting or equivalent scripting languageNetwork understanding including TelnetWe are proud to be a Disability Confident Committed employer. If you have a disability and would like to apply to one of our UK roles under the Disability Confident Scheme please notify us by completing the relevant section in our candidate questionnaire. One of our team will reach out to support you through your application process.Our benefitsTheres more to working life than coming home with a good salary. We have an environment where you can learn get involved and be supported.When you join us your reward will be one of the best around. This includes 40 days annual leave a 16% employer pension contribution a discretionary performance-based bonus (where applicable) private healthcare and a range of flexible benefits including gym discounts season ticket loans and access to an employee discount portal. You can read more about our benefitshere.Our businessEnabling our clients to be better investors drives everything we do. Our business is structured around three distinct areas our vectors of growth focused on our clients changing needs. You can find out more about what we dohere.An inclusive way of workingWhatever way you like to work if you have the talent and commitment to join our team wed like to hear from you.At Aberdeen weve adopted a blended working approach. This approach combines the benefits of face-to-face collaboration coaching and connecting in our offices with the flexibility of working from home. It enables colleagues to find a balance that works for their roles their teams our clients and our business.An inclusive culture where diverse perspectives drive our actions is at the core of who we are and what we do. If you need assistance with your application or a reasonable adjustment to your interview arrangements for example because you are neurodivergent or have a physical sensory cognitive mental visible or invisible disability please let us know and well be happy to help.Were committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense this includes but is not limited to our diversity of educational and professional backgrounds experience cognitive and neurodiversity age gender gender identity sexual orientation disability religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy fairness and transparency and welcomes enquiries from everyone.If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist.Required Experience:IC Key Skills Active Directory Administration,Financial Services,Benefits & Compensation,Cosmetology,Architecture Employment Type : Full-Time Experience: years Vacancy: 1