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Web Content Writer
3 months ago
My client, a leading software organisation, is on the hunt for Web Content Writer who understands SEO and capable in areas such as Content Design, Customer Experience, and Content Management.
This is for a 6-month initial contract but has scope to extend further depending on ongoing work.
The role is inside IR35 and has a budget up to £350 a day.
Duties will include:
- Reviews, optimise, and generates new content for assigned product areas to provide in-product, self-service and assisted support information that helps customers successfully use my client's products
- Researches user needs and understand assigned products
- Creates new content using UI and GenAI specifications
- Edits work of peers to provide in product, self-service and assisted support information that helps people successfully use my client's products
- Collects content for product feature information, making sure that information is relevant to the specific feature and not redundant
- Plans the information design deliverables for assigned areas for every product and new release. Deliverables may represent a variety of media.
- Provides input into templates, web page look and feel, and document presentation
- Coordinates with SMEs, and other Tech Writers and Sr. Tech Writers, across timezones, to ensure that they are focusing on the critical few
- Suggestions for article-level and or topic-level improvements based on VOC feedback (e.g. new trends, adjusted procedures, new content)
- Experience using Content Management Systems inc. WordPress and Jira
Email tbradley@welovesalt.com for more info
