Exports Logistics Coordinator

4 weeks ago


London, United Kingdom Heathcote & Ivory Full time

Company Description

Heathcote & Ivory is a British beauty company based in Queens Park in London. With a focus on sustainability and innovation, the company offers beautifully crafted and scented products for bath, body, wellness, and lifestyle. Values of authenticity, kindness, commitment, and responsibility drive the ethos of this family-run business, dedicated to elevating everyday self-care rituals with vibrant collections and brand collaborations.


Role Description

This is a full-time hybrid role for an Exports Logistics Coordinator to facilitate the production and shipping of bespoke products for major clients in Asia & ROW. The role involves managing day-to-day export logistics operations, coordinating with suppliers and partners, overseeing inventory management, and ensuring timely and efficient supply chain management.


Key Duties & Responsibilities

·      Coordinate timely and accurate shipments of goods (LCL and FCL)

·      Ensure accuracy of orders and shipping documents

·      Identify and fix shipping errors

·      Oversee production timelines

·      Receive PO orders from customers and maintaining excellent customer service at all times

·      Creating and managing product and production specification sheets

·      Checking & management of product & project costings

·      Purchasing and dispatch administration with a focus on timely and accurate processing.

·      Raising contracts and liaising with factories and suppliers

·      Arranging international shipping consignments and processing shipping documents

·      Processing of proof of collection notes

·      Updating internal company systems and databases

·      Booking in customer Shipments via Maersk & DHL

·      Working closely with the Export Team to achieve stock shipment deadlines.

  • M onitoring production and components from start-to end process


Qualifications

  • Analytical Skills, Inventory Management, and Supply Chain Management
  • Strong Communication and Customer Service skills
  • Experience in warehousing, export logistics and international shipping and Incoterms
  • Knowledge of customs regulations and export documentation
  • Proficiency in logistics software and tools
  • Ability to work independently and collaboratively
  • Intermediate to Advanced user in Exel and Microsoft 365
  • Experience of monitoring production and components from start-to end process
  • Excellent Attention to detail and organizational abilities
  • Strong oral and written command of English with the ability to communicate at all levels
  • Strong numerical aptitude and currency conversion proficiency


The ideal candidate must be able to multi task, have experience in managing high volumes of emails, a team player and hard working with a sense of humour If the above sounds like your role. Please send your CV to recruit@heathcote-ivory.com.


We are anticipating a high volume of candidates and unfortunately we are unable to respond to everyone.



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