Senior Underwriting Services Executive

7 days ago

Greater London, United Kingdom Rokstone Underwriting Full time

Job Title: Senior Underwriting Services Executive

Entity: Rokstone

Department: Operations

Reports to: Underwriting Services Manager

Location: London/Hybrid


Who We Are


Rokstone, part of the Aventum Group, is an established international underwriting MGA and approved Lloyd’s of London coverholder, where we also hold a Lloyd’s Box. With innovation at our core, we go beyond the ordinary to offer brokers specialised (re)insurance solutions. Within Rokstone, we house specialist MGAs such as Novus, iSure and iFarm, each contributing to our commitment to redefining industry standards.


At the heart of Aventum are our people. Our employees collaborate in dynamic, service-focused teams. Together, we strive daily to achieve our goals and objectives with a shared dedication to revolutionising the insurance industry for the better.


The Company offers a competitive benefits package via a flexible benefits platform. In addition to core benefits, employees can tailor their benefits according to their individual needs.


Employee development is key to the ongoing development of Aventum on the whole. We invest in our people, empowering them to grow their careers and advance within the Group. Our dynamic culture is rooted in the continuous desire of our people to learn and challenge themselves.


Role Summary


We are seeking a senior underwriting services executive to join our London operations team. You will be supporting Rokstone through an exciting period of growth. This role is integral to the Rokstone operations team, and we are seeking someone with a willingness to learn and work as part of our team, with a hands-on approach.


Role Accountabilities

  • General administrative duties including, data entry, electronic filing, creation of insurance documents.
  • Inputting and updating policies/invoices/Endorsements and other ad hoc tasks on in-house systems.
  • Provide any necessary ad hoc support to Team Lead and other team members as needed.
  • Resolving issues and discrepancies.
  • Support and cover when team lead/manager is unavailable.
  • Provide training and support to new starters and juniors.
  • Lead and complete projects.
  • Any additional duties as assigned.


Role Requirements

  • At least 5 A-C Grade GCSE’s including English, Maths and ICT.
  • Knowledge of London Market processes and terminology.
  • Experience working at an MGA, Syndicate or Insurer.
  • CII exam certificates is desirable but not essential.


Skills and Abilities

  • Excellent computer knowledge including experience using excel and other Microsoft programmes.
  • Ability to multitask, take care of conflicting priorities and work well under pressure.
  • Able to build trust by operating with integrity and professionalism.
  • Strong analytical skills.
  • Flexibility and willingness to take on additional duties and work.
  • Ability to work independently and as part of a team.
  • Able to build trust by operating with integrity and professionalism.
  • Data entry skills with good attention to detail.
  • Leadership skills.


Management Duties

  • No


We are an equal opportunity employer, and we are proud to share that 93% of our employees say they can be themselves at work. We aim to hire our industry's finest people because the best people drive the best outcomes. And we forever challenge the status quo because we know there are always ways to improve things. Because together, we're limitless.


We value applicants from all backgrounds and foster a culture of inclusivity. We understand the need for flexibility, so work in a hybrid model. Please let us know if you require any reasonable adjustments during the recruitment process.


FCA Conduct Rules

Under the Senior Managers and Certification Regime the FCA and Aventum expects that:

  1. You must act with integrity.
  2. You must act with due skill, care and diligence.
  3. You must be open and cooperative with the FCA, the PRA and other regulators.
  4. You must pay due regard to the interests of customers and treat them fairly.
  5. You must observe proper standards of market conduct.
  6. You must act to deliver good outcomes for retail customers.

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