Device Management Engineer

3 weeks ago


Bury, United Kingdom Adria Solutions Ltd Full time

Device Management EngineerJoin our client's fast-growing business as a Device Management Engineer. You'll manage and administer over 12,000 devices, handling escalated incidents, software deployments, and day-to-day device administration.Key Responsibilities:Incident Management: Resolve device-related incidents escalated by the IT Service Desk.Device Administration: Manage devices, including anti-virus, application deployment, and group policy.OS Maintenance: Maintain and deploy operating system images.Application Deployment: Package and deploy enterprise applications securely.Service Promotion: Advocate for services like Office 365 and Adobe Creative Cloud.On-site Support: Assist with device installations, including occasional travel.Requirements:Device Management Experience: Microsoft, Android, or Apple devices in an enterprise setting.Technical Skills: Experience with Jamf, Soti, or SCCM/MECM, as well as mobile device management.Application Packaging: Knowledge of packaging techniques and deployment methods.Office 365: Experience supporting Office 365.Networking: Understanding of DNS and DHCP.Security Applications: Familiarity with enterprise anti-virus products.Asset Management: Knowledge of asset management for hardware and software.Skills:Problem-Solving: Strong IT problem-solving skills.Communication: Excellent verbal and written communication skills.Organisation: Ability to prioritise and manage multiple tasks.Pressure Handling: Work well under pressure.Interpersonal: Relate to a broad spectrum of individuals.ITIL Experience: Understanding of ITIL processes.Benefits:Training and Development budgetsFlexible workingDiscount Card with various shopsReady for a new challenge? Apply now to join a supportive and innovative teamDevice Management Engineer



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