Claims Advocate

2 weeks ago

London, United Kingdom Aon Full time

Claims Advocate

Are you keen to embark upon a career where you'll handle London Market Facultative Reinsurance claims on behalf of some of Aon's key clients ? Are you keen to join a welcoming and supportive team in which you'll receive training, coaching and mentorship?

If so, then why not apply for this exciting role ? This is a hybrid role with the flexibility to work both virtually and from our London office, and we're happy to consider candidates with an Insurance / Reinsurance claims background.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Joining this friendly team that handles Facultative claims your wide and varied role will include:

  • Facilitate the resolution of any outstanding coverage issues
  • Negotiate the collection, payment, and settlement of claims with clients and underwriters
  • Where appropriate, supervise the accounting process to ensure prompt settlement to our clients
  • Work with other teams as necessary, to ensure that relevant information is shared as required and the appropriate actions are taken to meet clients' needs
  • Technical support for pre-renewal meetings, placing and renewal negotiations
  • Work with colleagues across the business on complex and contentious claims, including those where there is a potential E&O in order to obtain advice and guidance to achieve a satisfactory conclusion for the client and for Aon
  • Collect data on large and complex claims
  • Develop and maintain relationships in the market, the Aon network and with clients
  • Liaise effectively with the Aon network, Claims and Broking teams to ensure client needs are met
  • Work with other Aon personnel around the world to ensure strong service delivery to our clients
  • Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company

How is this opportunity different ?

This is a rare opportunity to secure a London Market claims handling role with a market leading broker. We're looking for an experienced motivated individual to join our London based Facultative claims team.

Skills and experience that will lead to success

  • Excellent communication and presentation skills.
  • Ability to work in a fast paced environment, displaying flexibility and adaptability yet able to work in a structured manner.
  • Excellent negotiation skills.
  • Strong IT skills
  • Attention to detail and accuracy

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on  

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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