Head of Engineering

1 week ago

Newcastle upon Tyne, United Kingdom ZipRecruiter Full time

Job Description

Role: Head of Engineering

Location : London/Newcastle – Hybrid

Who Are We?

mkodo builds world class apps, middleware and digital products in the global lottery, betting, and gaming space.

We have an open, supportive, dynamic culture where talented people are trusted to contribute to the team and company by carrying out their roles in a professional, collaborative, and skilled manner. We value the expertise of our team members and offer opportunities for personal development and career progression within the company.

Acquired in February 2020, by Pollard Banknote Limited (PBL), a major supplier to the global lottery industries, brought mkodo strong financial security, access to resources and clients at a global level.

About the role:

Reporting to the Director of Technology & Engineering, the Head of Engineering manages Mobile, Middleware/Product and Web Software Engineering teams, as well as being part of the Technology & Engineering Leadership Team, and a member of the wider mkodo Senior Leadership Team.

An enthusiastic & diligent role model, the Head of Engineering provides strong leadership and a vision to drive teams to a higher level of quality software product output, at pace. Within this role, the Head of Engineering will provide leadership, supporting and challenging the Software Engineering teams to be their best selves, whilst developing talent through career progression.

The Head of Engineering will be responsible for driving the technology architecture of mkodo forward, leveraging the Senior & Principal Engineers, and Solutions Architect, to define and push the overall technology direction and compliance of the company.

They will also provide thought leadership within the business, supporting and, where possible, initiating the technical innovation within the company. This is an important role for the company to ensure that we provide outstanding quality mobile apps and products to the customers who use them & with constant evolution. The Head of Engineering is accountable for all Software Engineering activity in their areas which can include Mobile Applications, our rapidly growing middleware products (such as GeoLocs), in house CMS and Web developments, inspiring the team to ensure the technical excellence & delivery velocities we have are consistently met or exceeded.

Main responsibilities are:

  1. Working with the Director of Technology & Engineering, and other Heads of Engineering, to create and maintain the strategy that will be rolled out and inspire the engineering team to act on an energised vision of quality software delivered at pace with frequent releases.
  2. Lead and direct a team of Software Engineers providing coaching, mentoring and support to drive the capability of the team.
  3. Ensure the elements of projects & plans delivered by this team are within agreed budget, on time and to agreed scope.
  4. Drive Engineers and testers to understand client needs early in the SDLC and maintain engagement throughout.
  5. Be accountable for the full development lifecycle to ensure the output is of the highest quality before sign-off to clients.
  6. Partnering with the other members of the Technology & Engineering Leadership Team; develop a cross-functional team relationship.
  7. Deliver cost effective solutions to business requirements including continual review of contracts & services.
  8. Create and manage an effective resource model usage, with a mix of permanent UK mkodo people, and offshore/nearshore resources.
  9. Foster a culture of continuous improvement using retrospective data and regular operational catch ups.
  10. Define the strategy of software architecture, and Engineering as a whole, and collaborate with technical leads.
  11. Manage the cause of reported client issues by identifying and feeding back in a professional manner.
  12. Support & create business cases for new Middleware Products and Services.
  13. Hire and appropriately resource the team, in conjunction with the HR and recruitment teams.
  14. Inspire engineers by providing new ideas and concepts.
  15. Lead a high performing engineering function via a leadership team of Engineering Managers & Principal Engineers.
  16. Facilitate and drive automating repetitive manual processes to improve overall team efficiency.
  17. Ensure that the Engineering team adhere to all relevant mkodo ISO27001 Information Security Management System (ISMS) policies.

Key Skills & Attributes:

  1. Confident, technically astute leader with a strong coaching, mentoring, appreciation, and feedback ethos.
  2. Experience of managing the daily flow of Agile software development across multiple teams.
  3. Extensive experience in managing and mentoring teams of Software Engineers in a fast-paced Agile environment.
  4. Significant first-hand experience as Head of Software Engineering/Head of Product Development or similar role.
  5. Have a significant history of building high quality, secure & scalable software products.
  6. Clear communicator who can inspire others through a multitude of mediums.
  7. Resilient, calm, and methodical in high pressure situations.
  8. Experience working within certified IT Security compliance frameworks such as ISO27001, PCI etc.
  9. Excellent communication skills, along with analytical and problem-solving skills.
  10. A strong technical background, with a significant amount of experience of leading technical teams.
  11. Must deeply care about building the best of breed apps and services.
  12. Experience of leading delivery on mobile apps or cloud platforms – AWS or Azure.
  13. Comfortable with tools such as Jira, Confluence etc.
  14. Experience with Source Code Management tools, such as Git.
  15. Experience of continuous delivery, integration etc.
  16. Significant experience in client facing situations.
  17. Proficient in creating management reports for senior stakeholders.
  18. Although a hybrid role, regular office attendance is required.

Benefits:

mkodo is a great place to work, with excellent benefits comprising:

  • Hybrid/Flexible Working
  • Quarterly team events
  • Birthday Holiday
  • Christmas Day-Off
  • Generous Holiday Allowance
  • Tech Loan Scheme
  • Performance bonus & profit share scheme
  • Cycle to Work scheme
  • Life insurance and income protection
  • Travel Loan scheme
  • Supplies of fresh fruits, cereals, biscuits, nibbles, etc. in the offices
  • Relevant training and training budget.
  • Digital Nomad Policy
  • Generous refer a friend scheme

We encourage growth and progression because we value our colleagues and know that we best succeed when achieving and developing together.

If this is the opportunity you have been waiting for, to work in a fast-paced company with innovative products and cutting-edge technology, please apply now. The candidates must submit their application by the end of Friday 29th of November.

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