Head of Engineering

6 hours ago

Newcastle upon Tyne, United Kingdom mkodo Full time

Newcastle upon Tyne, North East, United Kingdom

mkodo

Posted today

Full Job Description

Role: Head of Engineering

Location: London/Newcastle – Hybrid

Who Are We?

mkodo builds world-class apps, middleware, and digital products in the global lottery, betting, and gaming space. We have an open, supportive, dynamic culture where talented people are trusted to contribute to the team and company by carrying out their roles in a professional, collaborative, and skilled manner. We value the expertise of our team members and offer opportunities for personal development and career progression within the company.

Acquired in February 2020 by Pollard Banknote Limited (PBL), a major supplier to the global lottery industries, brought mkodo strong financial security, access to resources, and clients at a global level.

About the role:

Reporting to the Director of Technology & Engineering, the Head of Engineering manages Mobile, Middleware/Product, and Web Software Engineering teams, as well as being part of the Technology & Engineering Leadership Team and a member of the wider mkodo Senior Leadership Team. An enthusiastic & diligent role model, the Head of Engineering provides strong leadership and a vision to drive teams to a higher level of quality software product output, at pace.

The Head of Engineering will be responsible for driving the technology architecture of mkodo forward, leveraging the Senior & Principal Engineers and Solutions Architect to define and push the overall technology direction and compliance of the company. They will also provide thought leadership within the business, supporting and, where possible, initiating technical innovation within the company. This role is crucial to ensure that we provide outstanding quality mobile apps and products to our customers with constant evolution.

Main responsibilities include:

  • Working with the Director of Technology & Engineering and other Heads of Engineering to create and maintain the strategy that inspires the engineering team.
  • Lead and direct a team of Software Engineers, providing coaching, mentoring, and support to drive the capability of the team.
  • Ensure project elements are delivered within budget, on time, and to agreed scope.
  • Drive Engineers and testers to understand client needs early in the SDLC and maintain engagement throughout.
  • Be accountable for the full development lifecycle to ensure the output is of the highest quality before sign-off to clients.
  • Partnering with other members of the Technology & Engineering Leadership Team to ensure workload and capacity are matched.
  • Deliver cost-effective solutions to business requirements.
  • Create and manage an effective resource model usage, incorporating a mix of permanent UK mkodo people and offshore/nearshore resources.
  • Foster a culture of continuous improvement using retrospective data and project metrics.
  • Define the strategy of software architecture and collaborate with technical leads on Target State decisions.
  • Manage the cause of reported client issues and ensure the Engineering teams deal with Tier 3 support tickets/fixes.
  • Support & create business cases for new Middleware Products and Services.
  • Hire and appropriately resource the team in conjunction with HR and recruitment teams.
  • Inspire engineers by providing new ideas and concepts.
  • Lead a high-performing engineering function via a leadership team of Engineering Managers & Principal Engineers.
  • Facilitate and drive automating repetitive manual processes to improve overall team efficiency.
  • Ensure that the Engineering team adheres to all relevant mkodo ISO27001 Information Security Management System (ISMS) policies.

Key Skills & Attributes:

  • Confident, technically astute leader with a strong coaching and mentoring ethos.
  • Experience managing Agile software development across multiple teams.
  • Extensive experience managing and mentoring Software Engineers in a fast-paced Agile environment.
  • Significant first-hand experience as Head of Software Engineering or similar role.
  • History of building high-quality, secure, and scalable software products.
  • Clear communicator who can inspire others and deliver on team goals.
  • Resilient and methodical in high-pressure situations.
  • Experience working within certified IT Security compliance frameworks.
  • Excellent communication skills, along with analytical and problem-solving skills.
  • Strong technical background with experience leading technical teams.
  • Must care about building the best apps and services.
  • Experience leading delivery on mobile apps or cloud platforms.
  • Comfortable with tools such as Jira and Confluence.
  • Experience with Source Code Management tools, such as Git.
  • Experience in continuous delivery and integration.
  • Significant experience in client-facing situations.
  • Proficient in creating management reports for senior stakeholders.
  • Regular office attendance is required, at least twice a week, and travel to client locations as required.

Benefits:

  • Hybrid/Flexible Working
  • Quarterly team events
  • Birthday Holiday
  • Christmas Day-Off
  • Tech Loan Scheme
  • Cycle to Work scheme
  • Life insurance and income protection
  • Fresh fruits, cereals, biscuits, and snacks in the offices
  • Relevant training and training budget.
  • Digital Nomad Policy
  • Generous refer-a-friend scheme

We encourage growth and progression because we value our colleagues and know that we best succeed when achieving and developing together.

If this is the opportunity you have been waiting for, please apply now. Candidates must submit their application by the end of Friday, 29th of November.

#J-18808-Ljbffr

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